Telkom service and bill confusing

[donnybrasco]

My line has been cut and do not know why? Is there anyone that has experienced this. My bill is due for payment on the 4th of May, dnot want to pay some reconnection fee or whatever and that's not all

I just dont understand the phone bill I received, I leave by myself and never use my landline (I normally use my phone). I have an upcapped internet connection and the thing is, my bill came back with ridiculous figures. Apparently I made 93 mobile phone calls and 40 international calls. What's going on with Telkom? Is there a way of checking my phone log on their site as I can never get a chance of getting to their offices. This is day light robbery>>>

Could it be that my connection is always on, but the thing is I'm on Closer Plan 1??? Has anyone had this problem?????

 

[MickZA]

Telkom bill online:

http://www.telkom.co.za/general/customercentre/account.html

 

[jvk]

this is exactly why i put a R300 limit on my call line

 

[donnybrasco]

I've been through their site and there's no place to check your log. Guess will have to go their offices. That's the problem with monopolised companies, they own it all

 

[MickZA]

You're not using the site right (it's about as user friendly as a rottweiler).

When registered & logged in:

View your Bill
Please click here under billing
click on the required account number
Page 1 of Telkom A/C is displayed
Click Detailed Invoice Tab and scroll down to
Your Telephony Detail
Mobile

example
http://www.imageno.com/4fpzfdubqh9wpic.html