Telkom SIM Swap @ Hemingways Mall

[TFTC]

I lost my SIM and being the fool that I am I bought a new sim card thinking the sim swap can be done over the phone MTN style and I was told I need to go to a shop so that my proof of ID can be verified. I went to the shop with the ID and the new SIM card I bought and the first shocker was that I need to pay R35 for SIM swap. Secondly, that can only be done using debit or credit cards because they don't take cash. I thought the R35 was steep (unless maybe its refunded via an airtime rebate or something similar) but I was prepared to pay since I didn't have an alternative then I was told the shop didn't have any SIM cards, and I couldn't use the SIM card I had bought earlier or any from other outlets because the "system" only accepts SIM cards from that specific store. WTF Telkom? Is this really true? For starters how does a Telkom store run out of Telkom sim cards? Can someone confirm before I drive across town to another shop simply because a store attendant was misinformed or they just want to jack up the SIM sales from their shop. I hope the store attendant is misinformed because if this is really how Telkom operates then the "system" is really retarded.

 

[The_Librarian]

Telkom <-that

 

[xodosman123]

I am sure you can do that at checkers..just check the process...

 

[TFTC]

I am sure you can do that at checkers..just check the process...

thanks let me try that

 

[NeonNinja]

Vincent mall today, same story no sim cards. But told us to go buy elsewhere and RICA it at the store.

 

[Thabang_Tman]

Hi

How do I recharge a voucher using telkom contract

OR

Which voucher pin should I use when recharging airtime with telkom contract plz help me im desperately in need to know

 

[sajunky]

I couldn't use the SIM card I had bought earlier or any from other outlets because the "system" only accepts SIM cards from that specific store. WTF Telkom? Is this really true?

It can not be true. Maybe they tried a customer SIM that had been already RICA, or they want to earn R35 for a SIM.