Telkom Technician

D

doonit

Active Member
Joined
Oct 16, 2008
Messages
85
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5
Location
Cape Town
I know everyone has a rant about Telkom and it's boring but I just have to do this.

Firstly, I keep asking myself how in the bleeding heavens we managed to get ourselves into the situation where we have to rely on a company like Telkom? I'm mean, they're 24 carat Unreliable!

Please can someone advise me as to how I can find a cell phone number for a bribeable Telkom technician in the Blouberg/Big Bay area?

After a week of waiting for a technician, my fault query was mysteriously closed on Saturday. The helpless lady at the call centre assures me that a technician went to the exchange on Saturday and so the case was closed. I told her he may have gone there, but all he did was smoke dagga and not any work.

May case has been "ESCALATED" for the 6th time in 7 days now but, because it's only just been reopened, a technician has not yet been assigned! The helpless lady cannot tell me when a technician will be assigned and so I wait!

Please. Someone give me a number.
 
You can try drop TelkomZA on this forum a PM and see whether Charl and his team are able to assist.

Probably be a lot easier than dealing with the Telkom call centre.
 
doonit said:
Thanks for that. I got straight through to the lady on that list. She couldn't help me though. Referred me to 10210.

Sigh!
Click to expand...
Did she reply or was it a gatekeeper?

Did you tell her that you had a ref number and that it was closed while the fault is still outstanding?
 
MickeyD said:
Did she reply or was it a gatekeeper?

Did you tell her that you had a ref number and that it was closed while the fault is still outstanding?
Click to expand...

She replied. Told her about the ref and the closed fault. She said I must get it sorted through 10210. She knew about the technician that went to the exchange on Saturday and that there was a problem there.

My aching nerves....
 
doonit said:
She replied. Told her about the ref and the closed fault. She said I must get it sorted through 10210. She knew about the technician that went to the exchange on Saturday and that there was a problem there.

My aching nerves....
Click to expand...
That's BS. That fault should not have been closed.
 
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