I was on the phone for about an hour this week trying to figure out why they only cancelled my extra account on the 1st...
Then I ordered another 2gb for this month (I have sort the first problem out when I get the bill for it next month... Because it's not on their system yet...) So I ordered another 2gb account, and yesterday, "connecting.....". It turns out they gave me a 1gb account, and this capped saturday night... Now I need to be online this weekend.
So I call 10215 on my cell and nothing and wait (for account queries)... Then I start calling it on my landline, choose the tech support option and the guy says sorry you have to wait till monday.
How I loathe telkom. Now I have to waste R70 on prepaid from webafrica. And then they probably wont change my account to a 2gb on monday as far as I know telkom.
Then I ordered another 2gb for this month (I have sort the first problem out when I get the bill for it next month... Because it's not on their system yet...) So I ordered another 2gb account, and yesterday, "connecting.....". It turns out they gave me a 1gb account, and this capped saturday night... Now I need to be online this weekend.
So I call 10215 on my cell and nothing and wait (for account queries)... Then I start calling it on my landline, choose the tech support option and the guy says sorry you have to wait till monday.
How I loathe telkom. Now I have to waste R70 on prepaid from webafrica. And then they probably wont change my account to a 2gb on monday as far as I know telkom.
