What I hear:
Telkom we hate you for not giving us 10 mbps, telkom you idiots.
Telkom we are paying for 4 mbps but only getting 2, hate you
What I see:
Telkom our internet is fast but because we are the 1% of users we want better speed
We are happy to pay you for a service that you cannot give us, here's next months cheque
My situation:
Thank God telkom got my line to sync at 1 mbps on a long copper run, that 384 kbps was horrible
You want to complain about your problems remember that telkom is trying to help the people that truly have crap internet, its your ass that will complain about them being helped and you not being helped that caused the whole problem in the first place.