Telkom trims call centre staff

Don't phone us we'll phone you, because we have no one to answer the phone........
I suppose all parastatals are way over staffed with people on the payroll doing nothing.
 
"Following reports that a labour dispute involving contract workers in Telkom’s call centre was looming, the company has told 480 contract call centre staff whose contracts were not renewed not to come back to work.

“The company has decided that, in the interest of all parties concerned, your continued services will no longer be required after the completion of your shift today,” Telkom said in a letter to contractors on Friday, 12 December 2014.

Workers would be paid out the remainder of their contracts, whether they end in December 2014, January 2015, or March 2015, Telkom said.

Some staff who were handed letters told MyBroadband that they were forcefully removed from the Telkom premises at 12:30 on Friday.

However, Telkom disputes this version of events.

“Security was on hand to collect security access cards and to ensure the safety and security of all our people and our property,” said Telkom’s Jacqui O’Sullivan."

http://businesstech.co.za/news/telecommunications/76372/telkom-trims-call-centre-staff/

Here is the reason .
 
480 is only a fraction of the call centre staff. You have to remember Telkom has call centres throughout the country.
 
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