Telkom upgrading

hongkongpom

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This evening we had a knock on the door from a Telkom rep. She told us that our area was being upgraded to fibre and wanted to offer us the chance to upgrade our speed.

Currently we are on an uncapped 2Mbps line for R573/mo which includes the landline and extras but not calls. She offered us a 4Mbps uncapped line for R705/mo with the same restrictions.

She also offered us a 10Mbps 60GB plan for R796/mo.

We said "thanks but no thanks"!

I believe that Telkom will up the minimum speed to 4Mbps within 6 months, just as they have upgraded us from 512kbps back in 2012.

Be warned as it's not worth it IMHO.

If they had offered us a 10Mbps line for R705 we would have jumped at it.

Cheers,
hkp
 
This evening we had a knock on the door from a Telkom rep. She told us that our area was being upgraded to fibre and wanted to offer us the chance to upgrade our speed.

Currently we are on an uncapped 2Mbps line for R573/mo which includes the landline and extras but not calls. She offered us a 4Mbps uncapped line for R705/mo with the same restrictions.

She also offered us a 10Mbps 60GB plan for R796/mo.

We said "thanks but no thanks"!

I believe that Telkom will up the minimum speed to 4Mbps within 6 months, just as they have upgraded us from 512kbps back in 2012.

Be warned as it's not worth it IMHO.

If they had offered us a 10Mbps line for R705 we would have jumped at it.

Cheers,
hkp
It is worth it if your dont go through them...also if they bump minimum to 4mb and you were already on 4mb youd be bumped up to 10mb
 
Nothing about this makes any sense to me. :confused:
 
He's trying to say be careful of telkom trying to "scam" you.

I doubt this is Telkom, if the portrayal of events is accurate. There's no margin in Telkom appointing reps to go door to door to upgrade customers, and they'd not employ people to knock on people's doors to lie to them flat-out. I know they've done some silly things in the past, but this just doesn't strike me as Telkom moronity.
 
I doubt this is Telkom, if the portrayal of events is accurate. There's no margin in Telkom appointing reps to go door to door to upgrade customers, and they'd not employ people to knock on people's doors to lie to them flat-out. I know they've done some silly things in the past, but this just doesn't strike me as Telkom moronity.
you might be right :/ didn't notice that..
 
I would take this if I could take the data from another provider as a fibre connection is of much better quality.
 
Then there would be no reason not to take the offer other than maybe it's more expensive than 2Mbps if you don't want to pay any more.
I doubt the OP was offered a full fibre connection to the house... sounds like a MSAN/ISAM was commissioned nearby, so it will be fibre to the MSAN/ISAM and copper from there to the OP's house.
 
Hello folks,

Thanks for your replies.

Yes, she was a Telkom rep and was wearing a Telkom ID.

Yes, they have installed fibre to the node via a MSAN.

Yes, I am saying it's not worth another R2,200 per year to go from 2Mbps to 4Mbps.

I also am ticked off that Telkom charge an ADSL "connection" fee when the voice/data signals are combined over fibre and use the same copper twisted pair into my home.

Cheers,
hkp
 
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