Telkom Usage Report changed...

[Lord Matthew]

Please tell me if this is normal, this is what I got from them this morning:

Dear subscriber

A friendly notification that according to our records your usage as at [2005-12-31 00:00:01] reflected the following:

Username: blah blah blah blah
Uploaded: 1.01GB
Downloaded: 1.71GB
Combined Total: 2.73GB
Service threshold: 3.00GB

Please bear in mind that this is a usage-based service and as such is subject to a threshold.

TelkomInternet have opted to offer you an average usage option that will keep you online until such time that the average usage for all subscribers reaches the service threshold.

This means that we are allowing unrestricted access beyond your threshold instead of simply curtailing the service. However, your service may be discontinued once the average usage for all subscribers has been reached. You will then be required to top-up your threshold to remain online.

To unsubscribe from this reporting service or view your online usage graphs, go to http://adsl.telkomsa.net

Warm regards

TelkomInternet

When did this happen?

I got the same thing too,dnt know wtf they are doing but as long as i havnt been capped all is good, i think the max one can go is 65gigs cos on ocation i checked most ppl get capped on 65, the telkom isp's that is....weird i say

 

[fergus]

What it boils down is that instead of 3 gigs you now get 50+.

 

[antowan]

Happened in November afaik. There's been a notice about it up on telkomsa.net's website since then.

Typical they only inform you about it now.

Nope, this is a new message from Telkom in their daily usage report. Yesterday it read...

Based on the above, you have exceeded your monthly 3.00GB volume cap on the combined total and will therefore be redirected to a throttled international service. Your usage will be reset on the 1st of next month. Should you wish to purchase an additional TelkomInternet account to overcome this, please contact 0800-500-200 for more information.

To unsubscribe from this reporting service or view your online usage graphs, go to http://adsl.telkomsa.net

Thank you for choosing TelkomInternet, we value your dedicated support.


Regards,

TelkomInternet

 

[zeb]

I love Telkom. Always thinking of the consumer first.

 

[antowan]

This is a much better option than just flatly cutting people off at 3GB. The question is, will other ISP's be allowed to do the same?

 

[antowan]

MOD NOTE: I changed the title of this thread to make it more clear as to its contents. Also merged similar threads.

 

[zeb]

The question is, will other ISP's be allowed to do the same?

I'm pretty sure they can. But are they brave enough?

 

[.geek]

As far as I am concerned this is just Telskum trying to cover the wrong that they have done by not capping their subscribers like the other ISPs had to do.

It was enforced by Telskum (to cap) but they failed to do it themselves, therefore they are now looking for a legal way out.

Any facts to support this?

 

[Brandon]

Dear subscriber

A friendly notification that according to our records your usage as at [2005-12-31 00:00:01] reflected the following:

Username: ********@dsl512telkomsa.net
Uploaded: 19.87GB
Downloaded: 35.43GB
Combined Total: 55.30GB
Service threshold: 3.00GB

Please bear in mind that this is a usage-based service and as such is subject to a threshold.

TelkomInternet have opted to offer you an average usage option that will keep you online until such time that the average usage for all subscribers reaches the service threshold.

This means that we are allowing unrestricted access beyond your threshold instead of simply curtailing the service. However, your service may be discontinued once the average usage for all subscribers has been reached. You will then be required to top-up your threshold to remain online.

To unsubscribe from this reporting service or view your online usage graphs, go to http://adsl.telkomsa.net

Warm regards

TelkomInternet

Oh well, better than nothing

Now I get "invalid username / password" error, so thats the end of my account for this month.

 

[Geek_wannabe]

Lol, let me just say taht the "warm regards" part is just hilarious!

I still don't completely understand, though. Does this mean all of us with TelkomINternet will be able to surf like 50 gig? Because it is sounding that way....

 

[thedoc!]

Teklom are an ISP that have a pool of like 60 000 ADSL users with 3GB limits each.
I'm pretty damn sure that 70% of these users have not used more than 1GB this month - which leaves one heck of a lot of bandwidth available for some users to enjoy.
It's the same stunt that the other ISP's can pull - if they have a large enough user base.

This is not anti-competitive behaviour - it's simple straight forward - my user base is bigger than your user base competition.

Sorry to dissapoint y'all.

Agreed...as an end user, however with the previous posts from MrBeep I understand that both mine and Stoke's comments are hard on other smaller ISP's.

/doc

 

[Carlhead]

I don't believe that TelkomSA has a banwidth pool... I think they are lying!

Edit: Beside that, telkom practices further anti-competitive behaviour by selling the ISP access with the line... that's BS and they should not beable to do so!

 

[.geek]

I don't believe that TelkomSA has a banwidth pool... I think they are lying!

Facts to support this?

 

[Carlhead]

Facts to support this?

Nope, you think, if I had facts I would just be sitting here whinig about it... We'd have their butts in court so quickly... well you get the picture.

 

[Abe]

Why are you complaining, this is normal practise in EVERY business, now are you going to b!tch about Pick N Pay and SPAR, that they are the reason why cornershops dont exist in most cities????

There is no way you can compare the two. What Telkom is doing would be illegal in most first world countries. They are a monopoly. Intel just got into big trouble in Japan for these tactics.

The correct thing to do would be to split off SAT3 into an independant company whose pricing is regulated by the government.

Its the survival of the fittest boy, wake up and smell the coffee.

I know and I am willing to put my last dollar on it, if it was any other ISP doing it other than telkom, everyone would be oh wow, how do they do it, this is lovely, cutting their profits.

Let me tell you a little story. Back in 1995 there was this company called Microsoft, not sure if you have heard of them. They released a product called Windows 95 and about 2 months later released Office 95. They could do this because the Windows team worked closely with the Office team. At that time there were two dominant products in the Office market. Word Perfect and Lotus 123. That single step effectively destroyed both products. It took Microsofts competitors over a year to release equivilent products. MS Office now costs almost twice what it used to and makes up 50% of Microsofts revenue. That is the power of a monopoly.

Support Telkom in this and you will have two or three ISP's in the future all charging R145 per GB. The moment a competitor comes in, they would leverage their "large customer base" and crush them.

Broaden your mind, and perhaps learn some business sense.

I have plenty of business sense. I successfully ran a business for 5 years before moving across to New Zealand. It's unfair competition that I have a problem with.

Cheers

Dean

 

[Nick333]

Facts to support this?

No Telkom has all the facts regarding adsl in South Africa and theyre not sharing. That fact alone should be enough to arouse serious suspicion of their motives.
They are obviously lying about something and its probably safest to assume that they are on any given topic.

 

[Carlhead]

I can't belive what I'm reading....

People saying Telkom's tactics are ethical????????? WTF!!!

Haven't you read anything on this forurm / news / internet (I don't mean Telkom's site) TV etc. etc. ??

Go read ICASA's findings and the draft regulations and come back!

 

[swordfish1]

well I am glad at least that telkom has said officially why they are not capping the people.

and by the way, before you run to solely rely on telkominternet for your ADSL needs, remember that from wht they saying, it means that you may get capped at absolutely ANY time after you exceed your 3GB (and be left without internet) and also you have no way of knowing when you will be capped as it depends on the overal use of the bandwidth by the other users!

so I see this as I nice way of downloading some extra gigs, but not as a replacement for a hard capped ISP with cost effective package, that is if you want to have internet 24x7, if you using it just for downloads that is a different story

am I correct?

 

[swordfish1]

anyone used the telkominternet online account registration by the way? I am tempted to register one to download some stuff ... is it complete registration? do I get username and password at the end (which I can use immediatelly) if I select billing through telkom invoice?

also where do I get the cancellation policies as I am not planing to keep the account for more than a month or two

 

[Carlhead]

anyone used the telkominternet online account registration by the way? I am tempted to register one to download some stuff ... is it complete registration? do I get username and password at the end (which I can use immediatelly) if I select billing through telkom invoice?

also where do I get the cancellation policies as I am not planing to keep the account for more than a month or two

I dunno

and there are no cancelation charges... just 1 months notice.

and I think TelkomSA should be hung drawn and quatered!