Telkom Vs M-Web

[jpkuypers]

Why I ask myself?

After recent investigations i found some rather disturbing facts regarding to Telkoms ADSL offerings and wondered if some one can shed me some light on this interesting facts?

1. Recently advertised ADSL by Mweb. The offer: ADSL including line rental.
2. I investigated that advertised offering and found the following:

Mweb offers a *All Inclusive 3G & 4096K Line Rental @ R599 per month.

I was so upset when is looked at the fact:

1. When i applied at Telkom for ADSL line they forced me to have analgue line installed. I had to pay for ADSL installation and analogue installation.
2. I still have ADSl line rental and analogue line rental. Adsl @ R 516 pm and analogue @ R 138 per month. Thsi all excludes adsl access of 3gb.
3. My access of 5gb currently runs to R 389 per month. Total for adsl access at my place is R 516 + R 138 + R 389 = R 1043.
4. After calling on Mweb i have discovered that their package includes lin rental and 3gb access at R 599 per month. And after speaking to about 5 sales reps i concluded that analogue line is not neccesarry with ADSl from Mweb.
5. Telkom is then costing me R 444.00 per month more that Mweb. I i get to ask myself the following questions:

a) How does this work, meaning that Telkom owns the ADSL line structure and no one else can offer ADSL lines in S.A
b) Why do i have to pay Telkom more for the same services as with mweb?
c) Why am i forced to have a analogue (normal telephone line) installed when my requirements are ADSL?
d) Why does telkom cost me R 444-00 more than Mweb and i dont need an Analogue line with Mweb?
e) Even paying mweb R 599-00 per mont including 3gb and line rental, and Mweb should pay Telkom the R 516 per month for line rental, this means that Mweb only charges R 83.00 for 3gb access (very cheap indeed)
f) When i am a residential customer i pay cheaper and when i am a business customer i pay more for the same service?

I dont understand what is exactly the facts here but one thin is sure and that is either way that something does ot click here?

If someone can shed some light on this matter id appreciate it a lot.

Thank you

 

[mikef]

And after speaking to about 5 sales reps i concluded that analogue line is not neccesarry with ADSl from Mweb.

You seem to have been misinformed. Mweb can not provide you with an adsl line unless you already have an analogue line from Telkom

 

[xdsluser]

Why I ask myself?


4. After calling on Mweb i have discovered that their package includes lin rental and 3gb access at R 599 per month. And after speaking to about 5 sales reps i concluded that analogue line is not neccesarry with ADSl from Mweb.

Incorrect, you still need the analogue line from Telkom, you can get the ADSL portion from many ISP's now but you 100% have to have the analogue line from Telkom.

 

[mikef]

Telkom's comparative DoBroadband "D3" costs R554 per month. In addition they currently allow usage of 6Gig on the 3Gig package - this however might not continue.

Refer this article for other options:
http://mybroadband.co.za/news/ADSL/751.html

 

[jpkuypers]

Main Issue

I have no need for the analgue line, i dont whan it. But to have ADSL access i must take it? The fact is that if you dont have the need why have to pay for it?
No analogue line - No ADSL?

The fact is still that Telkom is more expensive than Telkom?

Why?

 

[mikef]

I have no need for the analgue line, i dont whan it. But to have ADSL access i must take it? The fact is that if you dont have the need why have to pay for it?
No analogue line - No ADSL?

The fact is still that Telkom is more expensive than Telkom?

Why?

Correct - due to the pathetic state of regulation and competition in SA this is currently true.

I take it you mean Mweb above and that is incorrect.

 

[bwana]

a) How does this work, meaning that Telkom owns the ADSL line structure and no one else can offer ADSL lines in S.A

Thats the case until local loop unbundling takes place or the SNO actually gets their collective fingers out.

b) Why do i have to pay Telkom more for the same services as with mweb?

You dont - telkom Do.co.za's offering from 1 Aug is r554.

c) Why am i forced to have a analogue (normal telephone line) installed when my requirements are ADSL?

Because telkom wants as much of your money as they can get their greedy little hands on.

d) Why does telkom cost me R 444-00 more than Mweb and i dont need an Analogue line with Mweb?

You do need an analogue line regardless - mweb just hides that from you.

e) Even paying mweb R 599-00 per mont including 3gb and line rental, and Mweb should pay Telkom the R 516 per month for line rental, this means that Mweb only charges R 83.00 for 3gb access (very cheap indeed)

Mweb buys in bulk and probably gets the cheapest rate in the country.

f) When i am a residential customer i pay cheaper and when i am a business customer i pay more for the same service?

Yes refer to c).

Remember if you go with Mweb you're locked in for 12 months. The router is also locked to their network so when you leave dont plan on using it elsewhere. IMO as bad as Telkom is Mweb is worse.

EDIT - also remember 3gb with mweb is 3gb - 3gb with telkom is usually about 6gb.

 

[The_Unbeliever]

A few tips :

1. Don't sign a contract just to get a free router - it's not worth it.

2. Buy your own router (Billion or so) and get a month-to-month contract which you can terminate in a month's time if need be.

3. Sure, Telkom offers 6gb softcap, but you really don't get good service out of them as all they want is money. Rather go with another service provider instead, one with which you can lock your adsl account to your line to prevent bandwidth theft.

4. Also choose an ISP which offers bandwidth rollover.