Telkom&Vumatel StrangerThings

[Λ L Ι Ξ И]

So i have a fiber internet line which was installed by VumaTel and i have a 40Mb account by Telkom which was suppose to be 40Mb down and around 4Mb upload speed. Earlier i decided to run a speed test because my connection was extremely slow and unstable. This was the results i got, got about the same on the mybroadband speedtest as well and also running wifi and lan.
Been having issues with this internet for a while already, when i go to telkom they say they cant help me because the fiber line is managed by VumaTel, and VumaTel just dont answer their phones or respond to emails at all, i wish i could just drop both companies and get a completely new account, but im not sure if i can use another company in place of vumatel since the installed all the cables in my area..

 

[Jaseyyxx]

So i have a fiber internet line which was installed by VumaTel and i have a 40Mb account by Telkom which was suppose to be 40Mb down and around 4Mb upload speed. Earlier i decided to run a speed test because my connection was extremely slow and unstable. This was the results i got, got about the same on the mybroadband speedtest as well and also running wifi and lan.
Been having issues with this internet for a while already, when i go to telkom they say they cant help me because the fiber line is managed by VumaTel, and VumaTel just dont answer their phones or respond to emails at all, i wish i could just drop both companies and get a completely new account, but im not sure if i can use another company in place of vumatel since the installed all the cables in my area..
View attachment 1081405

As far as i know vuma dont do 40meg lines.

 

[KS17]

Get a proper ISP

 

[Λ L Ι Ξ И]

So is there any isp services you guys would recomend, i looked earlier and my 2 year contract with Telkom is just about done. I was paying 899 per month for my internet so would look to stay in that range although between 800 and 1000.

 

[KS17]

Cool Ideas, Afrihost or Websquad. They all have reps here which is a plus.

 

[BrettR]

Your stats look much the same as mine on a symmetrical 20/20 line, also with Telkom/Vumatel:

 

[pinball wizard]

Uses Telkom. Wonders why it doesn't work as advertised. Sounds about right. What did Forrest Gump say?