Telkom's "invincible network" plans

jes said:
Telkom’s “invincible network” plans

Telkom CEO Sipho Maseko said that they want to make Telkom’s network more robust and more invincible
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Before he even attempts to do that, he needs to SOLVE THE FOLLOWING PROBLEMS FIRST:

1) Cable theft
2) Poor Customer Service
3) Refusal to provide landlines in areas where Telkom has experienced cable theft, areas such as Glen Austin in Midrand.
4) Exchange Congestion
5) Incompetence
6) Rip-off pricing
 
From the above referenced article:
Speaking to staff, Maseko said that Telkom’s network team has many objectives which they need to meet.

He said that Telkom will continue to invest in its top 600 exchanges, which generated 90% of the company’s revenue.

Telkom is planning to optimise its bottom 1,400 exchanges, and manage them in such a way that there is not more invested in these exchanges than the revenue they create for the company.
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I assume that my local exchange would fall in the "bottom 1,400 exchanges" as I live in a small town in the Overberg, WC. What does Telkom mean by their statement "planning to optimise its bottom 1,400 exchanges"? Our local exchange currently only supports 4Mbps. If the exchange revenue is low, could they then decide to drop the max speed available from the current 4 Mbps, to 2Mbps? :cry:
 
atomcrusher said:
From the above referenced article:


I assume that my local exchange would fall in the "bottom 1,400 exchanges" as I live in a small town in the Overberg, WC. What does Telkom mean by their statement "planning to optimise its bottom 1,400 exchanges"? Our local exchange currently only supports 4Mbps. If the exchange revenue is low, could they then decide to drop the max speed available from the current 4 Mbps, to 2Mbps? :cry:
Click to expand...

No, they'll just stop upgrading it and maintenance will be on case to case basis, most likely.
 
atomcrusher said:
From the above referenced article:


I assume that my local exchange would fall in the "bottom 1,400 exchanges" as I live in a small town in the Overberg, WC. What does Telkom mean by their statement "planning to optimise its bottom 1,400 exchanges"? Our local exchange currently only supports 4Mbps. If the exchange revenue is low, could they then decide to drop the max speed available from the current 4 Mbps, to 2Mbps? :cry:
Click to expand...
Depends on which small town...
 
Ahhh "top exchanges" let me guess... ones in very affluent areas such as Bryanston, Sandton, etc...
If you live in a dorpie... sorry for you.
Way to go Telkom...
 
It would be interesting to know which the top 600 Exchanges are..... it would give us an idea of what areas to be in to get decent service...

Its also a bit short sighted of Telkom not to look for new areas to generate extra revenue so that they can diversify a bit...
 
atomcrusher said:
From the above referenced article:


I assume that my local exchange would fall in the "bottom 1,400 exchanges" as I live in a small town in the Overberg, WC. What does Telkom mean by their statement "planning to optimise its bottom 1,400 exchanges"? Our local exchange currently only supports 4Mbps. If the exchange revenue is low, could they then decide to drop the max speed available from the current 4 Mbps, to 2Mbps? :cry:
Click to expand...

At work we can get a maximum of 2Mbps, are in the top 600 exchanges and in the middle of a very large industrial area.
I hope whatever they do actually helps.
 
Like this idea. Find your strong points and build on it. The big mobile telcos did just that.
Sorry for the poor souls serviced by the low-end exchanges, but at the end of the day, cross subsidization is bleeding Telkom.

To get back in the game, there has to be sacrifices.
 
Anyone using invincible and network in the same sentence has no idea wtf they are talking about.
 
Simple upgrade path should look something like this:

1) Upgrade all 2000 exchanges to support VDSl 40meg
2) Drop the prices to a acceptable level for the consumer.
3) Increase client base by rolling out another 2000 exchanges....
4) Earn more money from the increase in clients.

Sadly we don't live in a perfect world and the above only happens in lala land.
 
FaSMaN said:
Simple upgrade path should look something like this:

1) Upgrade all 2000 exchanges to support VDSl 40meg
2) Drop the prices to a acceptable level for the consumer.
3) Increase client base by rolling out another 2000 exchanges....
4) Earn more money from the increase in clients.

Sadly we don't live in a perfect world and the above only happens in lala land.
Click to expand...

The above will not be tenable seeing they are trying to dump even more employees now.
 
FaSMaN said:
Simple upgrade path should look something like this:

1) Upgrade all 2000 exchanges to support VDSl 40meg
2) Drop the prices to a acceptable level for the consumer.
3) Increase client base by rolling out another 2000 exchanges....
4) Earn more money from the increase in clients.

Sadly we don't live in a perfect world and the above only happens in lala land.
Click to expand...
in a perfect world
 
So they are saying that if you are on a bad exchange that you can expect it to stay that way.
So much for providing a similar service across the board.
 
I don't care about invincible, I'd just like my nice, reliable, constant 2Mbps connection back that I had before your "upgrades", kthx.
 
The reality is that the rich are concentrated in a few areas in the country (Sandton and the like) and that large telco's will always want to get their bread and butter from this core customer base. They need to up quality, up service and roll out cutting edge products (eg faster broadband).

It is equally true that the bottom end will get less attention as they simply don't bring in margins - old equipment and copper theft drive high maintenance costs. There are other ways Telkom could approach this, but they won't.

That is why universal service obligations were imposed and why operators need to exploit their lower cost structures to capture that periphery market
 
I must admit when you do get the opportunity to connect to one of their upgraded MSANS/exchanges the quality is pretty good. It's just a pity that the rollout seems to be taking forever.
 
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