You did not use it once this month and now wanted to use everything on one day to test the softcap, correct?
Problems with new services is not exclusive to Telkom. If you browse around the forum, you will find other providers who also had issues during a launch or new add on services. Afrihost to MTN for one.
Yes I did not use this account as it is an fallback account for my work
I used it for testing since another account I was on also softcapped and I just tried one I knew could not be softcapped