TelkomZA - Compliment!

Believe it is the same team that are dealing with issues on Twitter @TelkomZA.

And yes, great service. Problems are fixed within minutes to hours.

Unfortunate that one has to take to complaining before something gets done. Why the call centres and shops can't just do it from the start is beyond me.
 
APoc184 said:
Believe it is the same team that are dealing with issues on Twitter @TelkomZA.

And yes, great service. Problems are fixed within minutes to hours.

Unfortunate that one has to take to complaining before something gets done. Why the call centres and shops can't just do it from the start is beyond me.
Click to expand...

Perhaps due to the fact that it's easier to hire great people than it is to fire the terrible ones?

Stoked to have Telkom on mybb in any case!
 
Thank you for sharing this, OP. Just wish I can totally get rid of that hopeless feeling whenever I phone Telkom's customer care (10210) with simple requests. :)
 
agree, all Telkom social pages are very helpful the big problem is still when you are calling their coustomer care
 
For the past month they have been down 99.9% of the time! I don't think they employ anybody in that dept!!!
It's usually in the evenings on week-days and anytime over weekends that I try to reach them - nobody there.
It has became a habit already whenever I'm online just to check and see if the service is running - I can never get hold of them! The indicator dot is ALWAYS orange!
 
Hi All

For the past month they have been down 99.9% of the time! I don't think they employ anybody in that dept!!!
Click to expand...
They are there on their post. Charl has responded with in a day half.They also gave me great help.

We all should remember depends on the problem situation on hand.
Mine was the exchange needed upgrade. He cant do it. There are other departments that he depends on.

Keep up the good work!!!! Charl and others.
 
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