Thank you MTN.

marco

marco

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My overbilling has been reversed and my SIM is now working.
Thank you.
 
Thanks Air. No more complaints from me. Actually there is. My fridge broke and my Coke fridge at my shop broke today and my auto washing machine broke last week. And I am broke.
 
Any insight into how you managed to get them to come 'round, marco? I'm still fighting with them with exactly the same issue you had, only for about R1.2k...
 
Congrats how did u manage that,my data charge query remains unresolved for 3months...
 
Ummm... ja, sure. It's not as if I've personally been to your 14th Avenue HQ, or as if I've been in contact with one supervisor after the other. Just next in line... :rolleyes:
 
I'm still waiting for them to send me my last bill - apparently they don't want to get paid.
 
Sorry guys, this incorrect amount has now been added back on again now.
Back to square one. My sim is still working though.
I hereby retract the post and the words"Thank you MTN"
 
marco said:
Sorry guys, this incorrect amount has now been added back on again now.
Back to square one. My sim is still working though.
I hereby retract the post and the words"Thank you MTN"
Click to expand...

ROFL - so typical of MTN...
 
Oh, well marco at least we have it on authority from an MTN-affiliated forumite that there are queues for these things. Maybe they inadvertently skipped someone in the queue ahead of you... Now they've just restored the data as not to confuse their little idiot brains.

Don't worry, I'm sure you're 'next in line'...
 
marco said:
Sorry guys, this incorrect amount has now been added back on again now.
Back to square one. My sim is still working though.
I hereby retract the post and the words"Thank you MTN"
Click to expand...

I have your number Marco, im sorry but il check what these people are doing tomorrow and revert via pm.

enigma243 said:
"their little idiot brains."
Click to expand...

You on the other hand i will not assist.
 
snakepit said:
I have your number Marco, im sorry but il check what these people are doing tomorrow and revert via pm.



You on the other hand i will not assist.
Click to expand...

With your self-righteous attitude I wouldn't want your 'assistance' in any event. That was a generalised statement directed at MTN as a whole - if you find the shoe fits, then so be it.

There have been numerous people complaining on these forums over the course of the last 3 months or so about MTN's ineptitude. You and the others linked to MTN through your previous actions on this board chose to stick your collective heads in the sand, not even taking the time to express your inability or unwillingness to assist.

Very big of you - you fit right into the corporate culture of said company... :rolleyes:

EDIT

Just to add some detail: I've posted please for assistance on these very forums. I've echoed the calls for help posted by others. I've spoken to 'supervisors' more often than what I can remember. I've personally been to the 14th Avenue headquarters, where I spent more than an hour in the company of one Jay Govender. I've been to the MTN shop in Clearwater, twice. I've spoken nicely, I've screamed & shouted. I've e-mailed. I've posted queries through MTN (in)Active. Please don't come to me with your holier than thou 'I won't assist you.' I know you won't, you don't need to tell me. Seemingly nobody at MTN will, so your 'not helping' doesn't surprise me in the least.
 
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