by my calculations - will be under, when she goes for service next Thursday...Already noted couple of things : side mirror, passenger side, a clip has failed/fatigued, so there is a gap, only noticeable if you really look...does not affect retraction or operation of the side mirror. The steering wheel controls for the radio, are intermittent..and back seat window control...also intermittent. Other than that, she is in perfect condition.
So took the car in for the booked service...- got a call, to advise..that noted defects has been addressed. The steering wheel controls for the radio, radio is faulty...will be replaced...part is on back order, ETA 21 days--. Mirror and back seat window control, sorted. All sorted, or that is what I thought. Get handed the keys, ..about to drive off, when I check the service book...no entry of the service. I query this...I get the responds...but sir, the car was not booked in for a service!
What followed next was my blood pressure shooting through the roof, and me using the word ruse in public. First, it was car was never booked in for a service...but to sort out the noted deficiencies. Then it was, because car is so close to the 100k km mark, they had to first get the authority from, whatever motorplan god...to see if the service would be covered by the motorplan....I was like, wtf...why is this the first time I hear of this issue. When I booked the car in for a SERVICE, I explicitly asked...is this covered by the motorplan, and you said yes...
After a couple of rather intense verbal exchanges, ....either the motorplan will cover the service,...or the dealership will cover it...- service, will occur when the radio gets replaced.
Well, I get home....and try back seat window switch...and guess ****en what....the thing still does not work!
Tomorrow, I am calling the dealer principal.