The dreaded pc freeze

breadbox

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I'm sure this is a problem that have plagued many PC users, especially the gamers. My PC seems to be diagnosed with the fatal PC "freeze and sound loop" disease (Really sad since I only had her for 5 months :(!)

Well after hours and hours of searching for a solution I come out empty handed. My computer seems to randomly freeze while I am watching videos/playing games and is accompanied by the sound looping over and over. I have to restart my PC twice (using the power button) before it will start up again.

I have noticed that this happens 9/10 times as soon as a sound is generated (Specially ingame.. selecting npc's for example, the sound it would make would cause the PC to go into "freeze and sound loop" mode). When it comes to my videos, it would seem the same case seeing as the PC would generally freeze and sound loop when an character in the video started speaking or ended speaking.

Searching the interwebs it would seem it could be anything causing this problem - specially in the hardware department. I formatted my pc recently and the freezing stopped.. but now its back again. This leads me to believe it might be a software issue, maybe some driver/program I am installing :confused:? I have the latest ATI drivers for my pc too.

Here are my pc specs:

AMD Athlon x4 Quad Core 620 - Boxed CPU - 2.6Ghz Socket AM3
Asus AMD - M4A785TD-V Evo - All in one Socket AM3 Motherboard
Club 3D ATI Radeon Graphics Card HD5750 - 1024MB 128Bit GDDR5 - PCI-E
Cooler Master Elite 310 - RC-310-oWN1 - Orange Windowed ATX Chassis - No Power Supply Unit
Cooler Master Extreme Power PSU - 550w
Corsair XMS3 DHX Technology Memory - DDR3-1333MHz - 4GB Kit (2 x 2GB)
Samsung 2494HS 23.6 inch LCD Widescreen Monitor
Seagate Barracuda 7200.12 - 1TB HDD 32MB Cache - SATA 2 - 3.0GB/s
Using windows XP (Soon to get windows 7) and Direct X 9 c

I have also done some testing on my pc parts/software to try and find out whats wrong:

○ Tested my ram modules individually (1 at a time, switched between the 2 ram slots)
○ Disabled my ATI 5750 and switched to the onboard ATI HD4200
○ Got my power supply checked out, got told nothing wrong with it
○ Uninstalled my Codecs
○ Uninstalled my Audio drivers
○ Downgraded/Upgraded between the different ATI drivers
○ Returned motherboard to supplier to be checked - turns out nothing wrong

All of the above failed needless to say. I'm just about ready to drop kick this PC down a flight of stairs but since the PC is 5 months old I still have warranty on all the parts. Any advice on what I can do to fix this issue, it seems everything I try goes down in flames >.<!

EDIT: Sorry for taking so long to update this post. I had sent the M/B back to the supplier to have it tested out.. and well so far I'm giving up hope. Motherboard came back and apparently theres nothing wrong with it. Also, My sis and I orderd my mom a new PC, using the same M/B as mine. It's working perfect. Have watched tons of series/jammed a lot of games and not once did it freeze! Well once I get my M/B back I'll put the pc back together and try tweeking the virtual memory. Even though I got 4 gigs of ram windows only picks up I have 3.25 gigs (The maxium for XP I think).
 
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Disable sound card in bios/hardware manager & try again. Also check for a mobo driver & firmware update.

Explain this part more: "I have to restart my PC twice"

Last time I got that it turned out to be PATA bug on the mobo.
 
I had this same issue and it turned out the SATA ports were fried, check them. If it's not that, then yeah, the likely culprit could be drivers/codecs. Grab K-Lite Codec Pack, install and see if that makes a difference.
 
Explain this part more: "I have to restart my PC twice"

When I restart my PC for the first time the monitor will go black and stay black, looking for a signal.The keyboard backlight and mouse will stay off too (usually the mouses light will be on). The fans in my PC will be on though, LED's shining and all. Basically the PC will be on yet off at the same time!

Thanks Havoc & Mephisto will try your methods and keep this thread up to date on the results.
 
When I restart my PC for the first time the monitor will go black and stay black, looking for a signal.The keyboard backlight and mouse will stay off too (usually the mouses light will be on). The fans in my PC will be on though, LED's shining and all. Basically the PC will be on yet off at the same time!

Mine did exactly this. Turned out to be the motherboard.
Good luck!
 
Sometimes when your ram gets maxed out and can't move the data, you're pc freezes. check to see if you aren't maxing out the ram, if you are, quick fix is increase the "virtual ram" (you allocate some space on the harddrive to do the same work as ram). Also, check all background processes. I realize it's unlikely that you maxing out the ram (all 4 gigs), but I once had a rouge program chowing 1 gig of my ram space for no reason (this is on xp nogal).
 
My pc had the same problem in game..
Just clarify if you got the same problem when u:
○ Disabled my ATI 5750 and switched to the onboard ATI HD4200
and only that...

With my card the HD4850 which has crappy fan control lead to card to overheat, or sometimes my fan would just not spin!!
So on the desktop my heatzinc handled fine like 1min in to games or video my pc would freeze up and just loop sound!!

I bought a new fan for my card and this fixed the problem...

I would recommend just downloading GPU-Z then setting it to log to file and play your games..
Ensure continuous refresh is checked as well.. Then after a crash look at the logs and see if there are any huge increases in your card temp..

You can also get CPU-Z which is a full pc monitoring program have a look at your clocks compared to their manufacturing defaults for your ram and graphics card..

hope this helps
 
My pc had the same problem in game..
Just clarify if you got the same problem when u:

and only that...

With my card the HD4850 which has crappy fan control lead to card to overheat, or sometimes my fan would just not spin!!
So on the desktop my heatzinc handled fine like 1min in to games or video my pc would freeze up and just loop sound!!

I bought a new fan for my card and this fixed the problem...

I would recommend just downloading GPU-Z then setting it to log to file and play your games..
Ensure continuous refresh is checked as well.. Then after a crash look at the logs and see if there are any huge increases in your card temp..

You can also get CPU-Z which is a full pc monitoring program have a look at your clocks compared to their manufacturing defaults for your ram and graphics card..

hope this helps

Sadly it still froze after disabling the ATI 5750. I will give CPU-Z a go, thanks. ATM I'm getting so desperate I can ingrave a horse shoe into the case's side pannel!

I think the only hardware parts left that have not been tested is the CPU and hard drive. Could it be one of those components by any chance?
 
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