The Gauteng E-tolling Thread

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It's laughable to state that plastic number plates are easy to copy.
They may be easier to MAKE than embossed, but it's no harder to copy an embossed one than a plastic one. Morons.
 
http://mybroadband.co.za/news/gover...-bit-sanral-tells-concerned-e-toll-users.html

The Justice Project South Africa (JPSA) is demanding the resignation or dismissal of Sanral spokesperson, Vusi Mona, after telling a concerned Gauteng road user to “raise your IQ a little bit” in response to questions about SMS authenticity.

Speaking on Radio 702 and Cape Talk on Wednesday 15 January 2014, Mona responded to a listener who asked: “How do I as a road user know that I’m not being scammed because there’s a lot of people who will jump on the bandwagon and try to scam you?”.

“How do you guarantee that these SMSes are genuine and not scams?” the listener asked, referring to Sanral’s SMSes demanding e-toll payments.

Mona’s answer was simple – “very easy. Raise your IQ a little bit…”.

This response did not go down well with JPSA chairman, Howard Dembovsky.

“As a public servant and an employee of a State Owned Enterprise, Mona has a duty to demonstrate respect for members of the public and he should know better than to openly and blatantly insult a member of the public who was simply asking a legitimate question of him,” said Dembovsky.

“At no time during the course of his interview with [702/Cape Talk's] Gushwell Brooks did Mona apologise for his utterance. Instead, he tried to justify it by saying that people should “exercise common sense”.

Dembovsky said that the group has been reliably informed that this is not the first time that Mona has alluded to “low IQs” when speaking to journalists about the “e-tolls debate”.

“However this is the first time that we have heard him state as much on public radio, first hand,” the JPSA said.

“Justice Project South Africa hereby calls upon Vusi Mona to do the honourable thing and resign immediately, failing which for the Minister of Transport to dismiss him since he clearly has no respect for the public he is supposed to serve – not hurl insults at.”
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Well, its been 4 weeks since I used the highways and no sign of an invoice yet and no SMS's. Gonna carry on waiting.
 
moklet said:
Wanted to pay today within my 7 days, but they don't allow me to pay at their customer service centre as their systems are down. they could see how much i owe, but they don't accept payments.
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I wonder where the law stands on this? If you make an honest effort to pay a creditor but they repeatedly cannot or refuse to accept your payment and you document this, surely at some point it is reasonable to give up?
 
moklet said:
Allready 25 minutes on the call centre. The other option is to pay through the ivr system. But hey guess what. The ivr is giving them problems as well. Incompetence at its best
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The IVR? As in over the phone?

Seriously, you trust that lot with your credit card/debit card details?
 
moklet said:
Wanted to pay today within my 7 days, but they don't allow me to pay at their customer service centre as their systems are down. they could see how much i owe, but they don't accept payments.
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Pay with cash (preferably a bag of 5 cent coins) and insist on a hand written and signed invoice.
It used to work in the old days before computers were so ubiquitous and I see no reason why it can't still be done.
 
Paul_S said:
Pay with cash (preferably a bag of 5 cent coins) and insist on a hand written and signed invoice.
It used to work in the old days before computers were so ubiquitous and I see no reason why it can't still be done.
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Actually i handed them the money, but they refused to accept payment. it was just lying there on their keyboard. got things video'd on my phone. they were not to happy with that.


sofar wasted more as an hour to try and pay for just one car 82.88
 
moklet said:
Actually i handed them the money, but they refused to accept payment. it was just lying there on their keyboard. got things video'd on my phone. they were not to happy with that.
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Good for you - they cannot refuse payment and you have proof that you tried to pay should you ever receive a summons.

sofar wasted more as an hour to try and pay for just one car 82.88
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You didn't waste an hour - you spent an hour frustrating their staff and hindering other clients from making payments, queries, etc.
Rather look at it as an investment. :)
 
moklet said:
Actually i handed them the money, but they refused to accept payment. it was just lying there on their keyboard. got things video'd on my phone. they were not to happy with that.


sofar wasted more as an hour to try and pay for just one car 82.88
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Wow, just wow! How can they refuse to accept money? The should give you a manual receipt - you are there to pay in good faith

money.jpg
 
garp said:
I wonder where the law stands on this? If you make an honest effort to pay a creditor but they repeatedly cannot or refuse to accept your payment and you document this, surely at some point it is reasonable to give up?
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Write an affidavit stating that you had every intention of paying and couldn't, and then when their systems are online only pay what you would have paid before.

I know of several people who reported that the systems were offline yesterday. Doesn't bode well for them, bodes excellent for us.

AfricanTech said:
Wow, just wow! How can they refuse to accept money? The should give you a manual receipt - you are there to pay in good faith

View attachment 93659
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I'm pretty sure it's also illegal to refuse legal tender. Should take it up with the Reserve bank.
 
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If they're making it that difficult to pay, then what rights do we have as customers?

Yeah right, thought so. Get stuffed, Sanral.
 
moklet said:
And they hoped everybody would get tagged and signed a debit order
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I hope you told them at the top of your voice that you don't give your bank account details to highway robbers and fraudsters?
 
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