The official email from iBurst wrt extra bandwidth.

  • Thread starter Thread starter kingrob
  • Start date Start date
Articles like this do little to help.

Do any of these journalists do any form of research or comparisons before stating ad verbatim what the press releases state?

To the uninformed, iBurst has just changed the landscape of broadband for the better.
 
Interesting.... can someone actually make them give some sort of a reason? Even vague marketing crap would be hard to make up about this... there is no benefit and seems to be no reason either?
 
Ekhaatvensters said:
Interesting.... can someone actually make them give some sort of a reason? Even vague marketing crap would be hard to make up about this... there is no benefit and seems to be no reason either?
Click to expand...

I think the marketing speak will go along the lines of "our rates fall in line with those of other wireless service providers" The usual carp.

These companies seem to think that they have to answer to nobody and while we have a regulator propping them up, they are right.
 
It seems they don't want customers that use a lot of bandwidth therefore they jack up the top up prices to discourage heavy usage, thats the only reason I can think of.
 
RVFmal said:
I think the marketing speak will go along the lines of "our rates fall in line with those of other wireless service providers" The usual carp.
Click to expand...

But they have increased rates :( By huge amounts, did they just increase them to lose all competitive advantage with these wireless service providers?

I guess you're right though, they can't explain, so they wont.
 
Ekhaatvensters said:
But they have increased rates :( By huge amounts, did they just increase them to lose all competitive advantage with these wireless service providers?

I guess you're right though, they can't explain, so they wont.
Click to expand...

I haven't done a proper comparison just yet, but just by roughly looking at the after cap prices of the other SP's, they are still cheaper, but now, by less of a margin. They will roll out the usual excuses, such as what was mentioned by one of the other forumites that they may be trying to dissuade subscribers from leaching too much bandwidth from other users or that they are re-aligning their profit margins, blah, blah, blah. There is no real justification, but they will try and find a way to giftwrap it to make it acceptable to all the unfortunate victims of corporate speak out there who will not understand it.

I would be very surprised if they even announced the increases, but tried to slip it through the backdoor.

All we can do is wait for 1st of April for actual announcement, which I think will be very low key.
 
These 2 threads ---> "The official email from iBurst wrt extra bandwidth" and ----> "Are the iBurst top up prices for real"... makes me wonder if they had anything to do with Ed moving on and jumping ship knowing very well what sort of response could be expected from a lot of iBurst customers, since just after he "jumped" those changes were announced.

EDIT: not the threads themselves but him knowing what iBurst was intending to do.
 
Last edited:
I suspected that when he left he saw that what was in the pipeline was not gonna please customers
 
Well that pipeline changed quite a bit. What is there to complain about? The Data bonus now applies to all subscribers, and the top-up prices have been reduced to a much more reasonable amount. I'd say this is a step in the right direction.
 
Yes, I know that. But they've changed. Remember those ridiculous prices? It's now been reduced. Read the latest article. :)
 
GreatBigMouth said:
Well that pipeline changed quite a bit. What is there to complain about? The Data bonus now applies to all subscribers, and the top-up prices have been reduced to a much more reasonable amount. I'd say this is a step in the right direction.
Click to expand...

There clearly was and still is much to complain about and we will continue to do so until we have affordable broadband access in this country.

Unlike you, I will not fall for the claptrap thet they dish out and will never accept the expensive and paltry service currently being passed off as broadband in this country.

Whlst you may accept a second rate service at exorbitant prices, there are many here who will not.

Sadly you too will benefit from the actions of forums such as this even though you choose to accept being ripped off at present.
 
GreatBigMouth said:
Yes, I know that. But they've changed. Remember those ridiculous prices? It's now been reduced. Read the latest article. :)
Click to expand...

Ask yourself just why they changed it from ridiculous to not so ridiculous, then maybe you'll stop telling us to stop complaining.;)
 
GBM the prices have still gone up. Yes not by as much but up nonetheless. Thus they have not listened to us as we have been constantly on this forum been saying higher bandwidth and lower prices is what we want.
 
GreatBigMouth said:
In a way they have listened. Otherwise we would still be paying thousands for a 9GB bandwidth top up. ;)
Click to expand...

Did they really have a choice but to listen?

And there is a world of difference in listening to what consumers want and listening to consumers threaten to boycott their service if they moved ahead with ludicrous price increases.

So no, this does not really count as listening to the consumers needs and good service.
 
Jongi said:
For those on contracts who got the 500MB fillup in March, did the bandwidth report at the beginning of the month show:

G3 - 3.42GB or 3.5GB
G6 - 6.35GB or 6.5GB
G9 - 9.28GB or 9.5GB
Click to expand...

iBurst are really scally buggers. They haven't upped the packages by 500MB at all. I make the increase on G9 to be 286.7MB, G6 and G3 get 358.4MB and 430MB respectively.

EDIT: Ok, it seems likely that it is iBurst being iBurst. An iBurst helpdesk person told me that on my G9 he sees 9.5GB allocation. We'll wait and see.
 
Last edited:
I just checked bandwidth monitor and I've got 2.52GB for the month (1GB + 1GB carried over + 500MB bonus)!!

Happy days are here... :)

*iBurst needs to sort out their security certificate - IE7 doesn't look healthy with a big red bar at the top...LOL
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X