The official Ubiquiti Devices Q&A Thread

PhireSide said:
Second time this month that my AC LR has rebooted itself with for no rhyme or reason. I wonder if it's not busy dying on me as it is quite old (bought 2018/2019 IIRC).

The logs aren't telling me much either. I checked new AP prices and they made my eyes water.
Click to expand...
Not sure if you're still having issues but if you are, perhaps consider this:

[For Sale] - 2 xUbiquity AP AC LR | Networking and internet

Item:Ubiquity AP AC LR + POE Injector Age: +- 1 year Price: R 1 199 Payment Method Accepted: EFT/Cash Warranty: 7 Days with me Warranty Holder: N/A Packaging: box and bubbly Condition: Perfect working order Location: Witbank Reason: Not in use anymore Shipping: Sure (Pudo) on me , add R100 for...
carbonite.co.za carbonite.co.za

I've purchased from Iceddragoon on Carb with 0 issues - great guy and his pricing is always good!
 
Thanks guys.

I redid my cable yesterday (was in the roof anyway to pull a cable to the TV box) so will monitor for any further issues. Touch wood, nothing yet :)

But, if need be I might check what Carbonite has to offer. I am hesitant to move away from UniFi as I know what to expect with their products and systems. A bit nervous to jump ship to anything else as the service my AP AC LR has given me up until now has been nothing but stellar.
 
Has anybody ever had an issue with an AP's WLAN/s not being visible anymore?

Our home network has a single APLR connected to our Asus router which was setup standalone using the Unifi app on my iPhone. A while back I started setting up a Self Hosted Network Server as I have USG and two more AP's to get in to our home network but never got far and the laptop it is on is switched off and at an office. This morning the WLAN's of the AP just disappeared, no amount of resetting via the Unifi app or physically on the AP and setting it up again will show the WLAN's, whether I set them up with the same SSID as before or a new SSID. Stranger still is that I thought I would just swop the AP LR for one of the AP's I haven't installed yet but I get the same behavior, my iPhone cannot see the AP WLAN's at all. I am stumped and getting more and more frustrated, I have rebooted my iPhone, rebooted the Asus, etc, etc but I cannot get the AP LR or another AP to work as it did before...

Any ideas?
 
Neuk_ said:
Has anybody ever had an issue with an AP's WLAN/s not being visible anymore?

Our home network has a single APLR connected to our Asus router which was setup standalone using the Unifi app on my iPhone. A while back I started setting up a Self Hosted Network Server as I have USG and two more AP's to get in to our home network but never got far and the laptop it is on is switched off and at an office. This morning the WLAN's of the AP just disappeared, no amount of resetting via the Unifi app or physically on the AP and setting it up again will show the WLAN's, whether I set them up with the same SSID as before or a new SSID. Stranger still is that I thought I would just swop the AP LR for one of the AP's I haven't installed yet but I get the same behavior, my iPhone cannot see the AP WLAN's at all. I am stumped and getting more and more frustrated, I have rebooted my iPhone, rebooted the Asus, etc, etc but I cannot get the AP LR or another AP to work as it did before...

Any ideas?
Click to expand...
Sounds like your Asus router is somehow at fault, if a factory reset and a completely different unifi AP show the same behaviour..

Cable backhaul or WiFi..?
 
WAslayer said:
If you plug an end user device into that same port from your Asus do you have internet access..?
Click to expand...

I’ll try when I am home again and get a chance, internet access in general is not an issue, the Asus 2G and 5G WLAN’s work just fine, I can even access things like our SunSynk inverter while not at home.
 
Neuk_ said:
I’ll try when I am home again and get a chance, internet access in general is not an issue, the Asus 2G and 5G WLAN’s work just fine, I can even access things like our SunSynk inverter while not at home.
Click to expand...
Yeah, this is about narrowing down the cause of the issue..
 
Neuk_ said:
At the moment I am stumped, admittedly I am far from a network expert, why an AP won’t broadcast or can’t broadcast WLAN’s is a complete mystery and I don’t even know where to start…
Click to expand...
Well, start from the source, the router.. verify that router is dishing out WAN access on the port the AP is connected to by plugging in an end user device..
 
WAslayer said:
Well, start from the source, the router.. verify that router is dishing out WAN access on the port the AP is connected to by plugging in an end user device..
Click to expand...

If there is no WAN/internet access to the AP does that cause it to not broadcast WLAN’s? Id did see that the LED was green earlier indicating WAN/internet access but couldn’t see any of the AP WLAN’s…
 
Neuk_ said:
If there is no WAN/internet access to the AP does that cause it to not broadcast WLAN’s? Id did see that the LED was green earlier indicating WAN/internet access but couldn’t see any of the AP WLAN’s…
Click to expand...
What colour is the AP ring showing? Are you able to spin up a controller so that you can access the AP settings?
 
Mzezman said:
What colour is the AP ring showing? Are you able to spin up a controller so that you can access the AP settings?
Click to expand...

LED was green earlier when I was trying to het it to work using the Unifi app. What settings specifically in a controller? I have another laptop at home, well my wife does, I could setup another controller on there…
 
Neuk_ said:
LED was green earlier when I was trying to het it to work using the Unifi app. What settings specifically in a controller? I have another laptop at home, well my wife does, I could setup another controller on there…
Click to expand...
Might be worth setting up the controller and seeing if its showing any error codes.

Green LED - is that one of the older ones? You might have to SSH into it (if its getting an IP address) and force it to adopt somehow.

https://www.reddit.com/r/UNIFI/comments/glybv5/unifi_ap_green_light
 
Neuk_ said:
LED was green earlier when I was trying to het it to work using the Unifi app. What settings specifically in a controller? I have another laptop at home, well my wife does, I could setup another controller on there…
Click to expand...
Hmm, green ring..

Firmware update to date on that AP..?
 
Mzezman said:
Might be worth setting up the controller and seeing if its showing any error codes.

Green LED - is that one of the older ones? You might have to SSH into it (if its getting an IP address) and force it to adopt somehow.

https://www.reddit.com/r/UNIFI/comments/glybv5/unifi_ap_green_light
Click to expand...

I assume it is an older one, it was in our house when we moved in nearly 2 years ago. I can pick it up on the Unifi AP, I can reset it, I can set it up up until the Unifi App needs to connect to the AP's WLAN which it can't find. And this happens for two different AP's, one is an AP LR and the other just a normal AP....
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X