TI Entertainment add-on does not work for me.

[ranger]

Note that I am no longer involved with Telkom Internet.

When I still was, Showmax made a number of changes to how they deliver video, due to Apple pushing for TLS of everything (apparrently Apple backed off from their deadline, but Showmax finished anyway).

The changes made by Showmax cannot be accommodated by any method used to identify traffic except by a signature update from the equipment vendor (as they seemed to be using a very popular CDN for serving the TLS traffic). At the time, the support contracts were still being renewed (delayed by company restructuring), so we couldn't log support tickets.

Operations was aware of the issue, and before leaving the team I reminded them to log a ticket with the vendor (as the contract renewal was finished a day or two before I left).

I will try and find out from someone at ISP Operations.

Note that we did engage the other stakeholders at the time we were made aware of the issue (product management, Showmax etc.), none of whom had responded ...

(It should be working for Netflix and DStv catchup though)

 

[marioat1]

Telkom added this, but I am wasting R99 a month..

I check the balance every time I stream and on the last day of the month it will show up not used:

TI Entertainment
GPRS: 10240 MB remaining
Expires on Wed Mar 01 2017

I have tried streaming on my laptop, windows and mac, on 3 browsers and both Showmax and Netflix apps and on the mobile browsers on my Cell phone and Tablet, the only app I can see working is DSTV Now.

The streaming of movies and series takes data from my normal data bundle on my LTE Sim with T1 Bolt Entertainment loaded monthly.


I switch off all auto updates and can see the only data being used is from the these apps at the time.

How do i fix this?

If I open a case the case moves to resolved without a fix.

I have the Bolton and my experience is that it depletes regular data first. Then the Bolton activates. Because of this i use it in my tablet for Netflix streaming only.

 

[d0b33]

Also you can't cancel showmax if applied through the Telkom mobile portal, I wasted an hour of my life with showmax support, Telkom clueless as usual, but only Telkom can cancel the subscription. Cancelled my number with Telkom, hoping I can get my showmax account back.