Time to shake up the telecoms sector

Customer Service - Neotel???

Well, action speaks louder than words. I have been trying to get pricing from them for my company for 2 months, both data and voice to no avail! They have no clue on what they offer and no one ever calls back. Don't see much change here unfortunately.
 
The time to shake up the Telecoms sector has come and gone billions of times for the last 16 years. When I am connected to Neotel (if they ever get back to me about when they will have coverage in CT), sitting back, smoking Gigs and laughing at the Telkom telesales people who I keep slamming the phone down on, THEN I WILL BELIEVE! Until then - more of the same, and nobody is listening anymore.
 
I dont want good customer service

I want speed and bandwidth and for that matter - coverage too.

Having good customer service implies that your products are so bad that you have had time to hone your skills at sorting out all the problems.

SO I only want to deal with you when I purchase a product , thereafter I dont want to hear or see you again , try being that good.

And oh , maybe roll-out some damn towers.
 
They only have 900 employees?!? Mmm.....

Anyway think it will be many a year still before we get cheap reliable internet with good before / after sales service.
 
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