Tips to Boost your eBucks

Status
Not open for further replies.
"Please note that it has been confirmed that there was a glitch in the system and all clients that have been affected by this will be backdated accordingly.
"
 
Credit Card vs Cheque Card Swipes

K T said:
Sorry, a little off-topic but maybe worth it as a warning.

I noticed that a R803.62 petrol fill-up wasn't reflected as a fuel purchase on my CC statement.

Phoned Premier Banking and they said the petrol station used the wrong machine to swipe my card, used the one linked to the shop inside. That leaves me R60 out of pocket on fuel rewards.

Apparently now I have to go get the petrol station to reverse it with the wrong paypoint and then re-swipe with a "petrol" paypoint to get my rewards. :(

How are we supposed to know which is which?
Click to expand...

I spoke with a ebucks Rep about this. He said that the bank has no control on how the POS swipe machines are set up - whether they are setup as "Purchases" or "Payments" (as I remember), and that this would affect whether ebucks considers the transaction to comply with their rules or not. He recommended that in order to be sure that the transaction would be correctly allocated, that I (i) use a FNB Fuel/Garage card or (ii) Use a cheque card. A credit card has the ability to be transacted as either a purchase or a payment, the others not.
 
X-Gamer said:
"Please note that it has been confirmed that there was a glitch in the system and all clients that have been affected by this will be backdated accordingly.
"
Click to expand...

Imagine they sent an sms or a mail stating same - would save lots of confusion and frustration.
 
soc55555 said:
I spoke with a ebucks Rep about this. He said that the bank has no control on how the POS swipe machines are set up - whether they are setup as "Purchases" or "Payments" (as I remember), and that this would affect whether ebucks considers the transaction to comply with their rules or not. He recommended that in order to be sure that the transaction would be correctly allocated, that I (i) use a FNB Fuel/Garage card or (ii) Use a cheque card. A credit card has the ability to be transacted as either a purchase or a payment, the others not.
Click to expand...

Hi, On this point.. and i could be wrong.. so take a look.. but i have a petrol card once again for 2 reasons
1) It gives me a AA membership
2) It gives me 6 free "take me home when drunk" rides..

I have not used either of the services... but should I break down or be drunk I certainly will... And I do get both of these above with my insurance company (Santam) too... but I would prefer not letting my insurance company know that 1) I was broken down or 2) drunk :-)

But now its a good reason to use it for fuel to make sure it goes through the right paypoint.
 
fruitbat said:
Hi, On this point.. and i could be wrong.. so take a look.. but i have a petrol card once again for 2 reasons
1) It gives me a AA membership
2) It gives me 6 free "take me home when drunk" rides..

I have not used either of the services... but should I break down or be drunk I certainly will... And I do get both of these above with my insurance company (Santam) too... but I would prefer not letting my insurance company know that 1) I was broken down or 2) drunk :-)

But now its a good reason to use it for fuel to make sure it goes through the right paypoint.
Click to expand...

Dat interest though..
 
fruitbat said:
Hi, On this point.. and i could be wrong.. so take a look.. but i have a petrol card once again for 2 reasons
1) It gives me a AA membership
2) It gives me 6 free "take me home when drunk" rides..

I have not used either of the services... but should I break down or be drunk I certainly will... And I do get both of these above with my insurance company (Santam) too... but I would prefer not letting my insurance company know that 1) I was broken down or 2) drunk :-)

But now its a good reason to use it for fuel to make sure it goes through the right paypoint.
Click to expand...
Another reason you want a petrol card is that they never clone petrol cards. I've had 3 incidents in the last two years where my credit card was cloned, and I traced it to a petrol attendant. After switching to a petrol card the cloning stopped.
 
If you get a linked petrol card I assume you get the AA membership and drive me home service as well (platinum). Do any fuel expenses still count as payments on your credit card as far as ebucks is concerned?
 
Inevitability said:
Slightly off topic here but how's this for "customer service"...
Since FNB is using my last 12 month's spend to calculate my RL points, i asked them to give me a month-to month breakdown of my spend.
(That way I could tweak my habits to maximize my RL points. So if i was R1000 short of making the max RL points for spend, I could maybe draw R1000 cash@till and pay some stuff with cash rather than scheduled payments / EFTs)
Their response (paraphrased) : "Go do it yourself"
Hello HelloPeter
Click to expand...

You mean that you do not know how much you spend each month? Don't you look at your statements? You can get back statements online (at a charge.

Why should you expect FNB to do your accounting for you?
 
Some perspective :
R1000 fuel swipe.
R4.50 transaction charge
1 month interest at 24% (for ease of calculation, no way should your rate be that high) : R20

15 percent back in eBucks : R150.....
 
Billy said:
You mean that you do not know how much you spend each month? Don't you look at your statements? You can get back statements online (at a charge.

Why should you expect FNB to do your accounting for you?
Click to expand...
Simple reasons...
So you guys are already keeping track of my spend (meaning that it must surely be available to view), but you won't provide it when I ask? What happened to "How can we help you"?
...That's why
:)
 
And this is why I like premier banking...

"I want a petro card linked to my credit card"
"You are aware of charges"
"Yes"
"Authenticate please"
"Done"
"Card has been ordered. Will be delivered to you at your office"
"k thx bye"

:D
 
Hamster said:
And this is why I like premier banking...

"I want a petro card linked to my credit card"
"You are aware of charges"
"Yes"
"Authenticate please"
"Done"
"Card has been ordered. Will be delivered to you at your office"
"k thx bye"
:D
Click to expand...
:confused: :wtf:
That's like addressing a bunch of starving street kids and saying:
"That's why I prefer eating at The Grillhouse"

I really hope you didn't mean to come off sounding like a <insert derogatory term here>
:p
 
Inevitability said:
:confused: :wtf:
That's like addressing a bunch of starving street kids and saying:
"That's why I prefer eating at The Grillhouse"

I really hope you didn't mean to come off sounding like a <insert derogatory term here>
:p
Click to expand...

But I like eating at The Grillhouse :(

Nah - just a comment on how useful they are to those that complain about them :twisted:
 
FNB Connect website still telling me I only qualify for 10% discount whereas I should be getting 100% free uncapped ADSL due to RL5 :mad:
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X