Transaction amount more than current limit allows

[lilggg]

Hi,

I have yet to see an answer for this yet. I am on a prepaid package and can't topup. Had a look at the auto-limits page but nothing seems related to this. Why is there even a limit on prepaid?

Anybody know how to get past this?

 

[AfriMan]

Hi,

I have yet to see an answer for this yet. I am on a prepaid package and can't topup. Had a look at the auto-limits page but nothing seems related to this. Why is there even a limit on prepaid?

Anybody know how to get past this?

We introduced a security feature where we create a transaction limit based on the amount you spend per month. This protects the client in case their account should ever be compromised. However, this limit can be adjusted by mailing [email protected]