Treo 680 won't SMS out

[Dolby]

Hi,

The reason I'm posting this in this section is that maybe one of the more technical (v3g or IC) will see it and have an answer.

My Treo 680 simply stopped SMSing out today. It dials in/out, connects to the net and receives ... but won't send out. I googled the error and found that the carrier can sort it somehow, and was wondering if you guys knew about an 'unlock code' for SMS? A few replies indicating the carrier can fix it :/

I too was JUST now getting the same problem with my brand new Treo 650. I could not send ANY txt messages out, of any size... it would just give me error 4058. Just for everyone elses' reference and help, I just called Cingular tech support, and they applied a newer unlock code to my service that immediately fixed the problem. Apparently they had an old code, but it wasn't working very well, and now they have a new one that works pretty much across the board.

Thx. It appears as if the 4058 error is a configuration error at Cingular, and the only way to get it fixed is to call in to tech support. They fixed it for me, and it seems to be working fine now.

Thanks Chris and the group...I called cingular (611) and they fixed this issue in about :30 seconds. The problem is on their end. At least I know I can come here and get options....

Any idea? Or do I need a new phone?

 

[|tera|]

I don't know those phones, but a general cellphone has a "service" centre number, do you it configured properly? Just look at the message settings on another phone that uses the network you are on and compare it to yours, this is usually automatic and is sim card specific, but some older sims don't register it correctly.

Just a thought

 

[vodacom3g]

I don't know those phones, but a general cellphone has a "service" centre number, do you it configured properly? Just look at the message settings on another phone that uses the network you are on and compare it to yours, this is usually automatic and is sim card specific, but some older sims don't register it correctly.

Just a thought

Sounds like the most likely situation, assuming there's money in the account!

Phone the call center and get the SMSC number from them. Make sure to use the +27 format.

 

[Dolby]

of course there is money in the account

SMSC numbers are correct (tried +27829119 and +27829129). Other settings have been the same since I've had the phone. Seems it fscked out on me *sigh*

Thanks though!

 

[|tera|]

Silly question probably, but have you tried rebooting it?

 

[Dolby]

Yea ... tried rebooting & everything. I think SMSing is fscked I'm upgrading in 3 months & would even be prepared to pay the penalty to get the phone now ... but the i780 is only coming in a few weeks afaik :/

*sigh* I'm thinking of buying a cheap phone for 3 months & selling later

 

[|tera|]

What exactly happens when you try to sms, do you get an error, anything specific?

 

[Dolby]

I get his error ...

"An error occurred (4058) when sending this message. Please check the phone number or email address and try again."

I have no doubt it's the phone (my Treo 650 also gave me issues on Vodacom initially) - but according to the sites the carrier can fix it. I'm going to try and reflash :/

 

[chris2.0]

Did you ever solve this? I had the same issue - a warm reset solved it, so it was an app I had installed. I cleaned out a lot of apps, resetting in between, finally got it sms'ing again... Popped in my CellC simcard, still sms'ing, but no MMS... Grrr....

How's the Sammy i780 treating ya?