Tried to apply for ADSL...

stevovo

Expert Member
Joined
Apr 24, 2008
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Pretoria
Hi peeps

Just thought I would share my thoughts here :)

Applied for me telephone line +- 10 days ago, all was fine (dial tone etc), so then I applied for ADSL on wednessday.

Telkom phoned me yesterday to say I can fetch my router etc.

Get home, there's no longer a dial tone - nothing.

I logged a fault with 0800375375 last night.

So anyone experience something like this before? Any idea at what I'm looking at / how long it will take? :confused:

I'm so excited to start using axxess uncapped :D
 
did they charge you deposit on the telephone line? trying to get one here and they want to charge me R700
 
Techie could have disconnected the wrong line.
A friend of mine applied for his self-install for ADSL and while I was chatting to his line
it went dead, dialled again it was working.
The techie obviously cutover to the DSLAM feed into the line (something like that)

Do not forget to verify the ADSL line which the Techie failed to tell us.
http://www.telkom.co.za/verifyadsl/

Sat for 2 hours figuring why the newly installed ADSL line had a download
of 1Mb and Upload of 512K. Could ping the Afrihost gateway thats all, could
connect on the telkom guest account guest@telkomadsl password: guest
Went to www.telkom.co.za website.

Verified the ADSL self-install and the correct 384K syn profile was set to that
port and everthing worked thereafter. The say wait 30min, but waited one minute and it worked
 
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