Trojan dialer

T

tarynm

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Hi,

Does anyone perhaps know how to get rid of this virus? I have tried following the instructions on Trend Micro (i have this anti virus installed) but no luck. Still keeps popping up.
i have read a whole bunch of threads saying i should install hijack this (which I have done) but i cannot access what could be causing this. WOuld anyone be able to read the logs and help determine where the actual virus is sitting?
regards,
Taryn
 
boot up into safe mode and run your virus scan or delete file if you know where it is

most anti virus's cannot remove trojan's if your in windows, it will block access to anything you throw at it

safemode FTW
 
Better yet, if this option if open to you.
Take your PC (or HDD's) to a friend who has a good anti virus scanner installed and fully updated (such as NOD32) and ask him to do a full indepth scan and kill the viruses that way.

Doing a Virus Scan on your PC (even if safe mode) won't always work because most viruses etc corrupt ya scanning so that the scanners don't find the virus in question.
 
The important thing is to get a fix on the name of the virus. Finding removal tools then should be relatively easy...
 
But then antowan, the damage is already one.
Maybe she doesn't just have a trojan!
Dunno bout you, but in my experience, if a user has a trojan, they always have other viruses too.

It's like they just can't help clicking the clicky and getting the virii :)
 
gdiza said:
But then antowan, the damage is already one.
Maybe she doesn't just have a trojan!
Dunno bout you, but in my experience, if a user has a trojan, they always have other viruses too.

It's like they just can't help clicking the clicky and getting the virii :)
Click to expand...

:D

Not undoable in all instances. But you are right, a good format is a nuclear bomb to a virus infestation. It is sometimes easier.
 
But having said that... nothing irratates me more than people who backup the machine, but copy EVERYTHING (including the virus infected files) to another source, format the drive, reinstall windows, put everything back, and wonder why the virus has re-appeared.

So tarynm, if you do this, only backup stuff like 'documents' - 'favourites' etc... and not programs!
 
gdiza said:
But having said that... nothing irratates me more than people who backup the machine, but copy EVERYTHING (including the virus infected files) to another source, format the drive, reinstall windows, put everything back, and wonder why the virus has re-appeared.

So tarynm, if you do this, only backup stuff like 'documents' - 'favourites' etc... and not programs!
Click to expand...

True. An updated antivirus installation before replacing files would be good. ;)
 
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