Twitter via Afrihost... What the...

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graybeard

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With the undersea cable "faults" & whatnots, I can understand slow connections, but only Twitter seems completely unavailable. (times out with nothing shown on screen. Pings also fail). HOWEVER, going via a Browser proxy/VPN - with the VPN server connected to, being in the USA nogal, Twitter access is almost normal. How do you explain that?

Almost seems like local (SA) access to Twitter is being blocked.
 
Hey guys, just posting this update here:

Our upstream providers report that adverse weather in the Western Cape has delayed the departure of the ship to effect repairs to international undersea cables. We currently do not have an ETR for final repairs to be completed.

To recap, both primary and secondary cables failed within a day of each other. We are currently using an alternate transit route, which does not have sufficient capacity to accommodate all the traffic which has been rerouted to it.

In the interim, our network management team have worked tirelessly to provide clients with the best experience possible. Services like twitter and online gaming have been optimised for best performance under the circumstances.

We sincerely apologise for the inconvenience this has caused, and we are grateful for our client’s patience and understanding.
 
UPDATE REGARDING INTERNATIONAL SPEEDS:
We have purchased additional international bandwidth on other undersea cables to restore internet services to as close to normal as possible. This is in addition to our existing failover capacity. This means that we will not be reliant on repairs to the damaged cables to deliver better international speeds and latency. Our team are currently working through the night to implement the additional capacity this evening or early tomorrow morning.
 
I feel bad for you folk; after having dropped Liquid for SAIX, then to have to buy capacity on another cable just weeks later must have dented your profits.
 
AfriMan said:
UPDATE REGARDING INTERNATIONAL SPEEDS:
We have purchased additional international bandwidth on other undersea cables to restore internet services to as close to normal as possible. This is in addition to our existing failover capacity. This means that we will not be reliant on repairs to the damaged cables to deliver better international speeds and latency. Our team are currently working through the night to implement the additional capacity this evening or early tomorrow morning.
Click to expand...

Would Axxess customers also benefit from this purchase?
 
waylander said:
I feel bad for you folk; after having dropped Liquid for SAIX, then to have to buy capacity on another cable just weeks later must have dented your profits.
Click to expand...

We'll take it on the chin. Without happy clients, we don't have a business, so always happy to take one for the team.
 
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