Typical Vodacom service

[xrapidx]

Yesterday I get two SMS's letting me know I have couple of 100MBs left of data... Thanks for the heads-up.

Today I get the following at 13:26
"You have been paying R2 per 1MB since 7am"....

And that my airtime is now depleted, and I should recharge.

Great - thanks for making sure you made your money out of me by charging me R2 per 1MB from 7am - instead of sending me an SMS at 7am to left me know the bunble is depleted.

 

[SauRoNZA]

Yesterday I get two SMS's letting me know I have couple of 100MBs left of data... Thanks for the heads-up.

Today I get the following at 13:26
"You have been paying R2 per 1MB since 7am"....

And that my airtime is now depleted, and I should recharge.

Great - thanks for making sure you made your money out of me by charging me R2 per 1MB from 7am - instead of sending me an SMS at 7am to left me know the bunble is depleted.

Yup been there done that and the exact reason I am now on Prepaid.

They should simply give you an option to make data bundles a requirement and not have it fail over to airtime automatically.

If they can control Prepaid spend then they can control that too.

 

[iCuSD]

Thats why I enjoy Telkom mobile once your data is used up it won't tap into your airtime unless you change a setting to allow which i think is pretty cool

 

[The_MAC]

Oh yes, also enjoyed that feature from Vodacom.

Mine was even worse, went out of bundle, and out of spend limit (I had it set to R300), because it was one continuous data session

They do this for a data session and a voice call, I was on contract.