UIF overpaid me?

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bar1

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Hi,

Last year i got retrenched and was unemployed for 5 weeks,
during this time i went through the long process of applying for UIF.

I got about R4500 which seems like a very very small amount (I was paying R124 UIF)

a few month later i get a called saying they overpaid me, i asked for a statement and never gotten one, same story a few month
later, and today i get a call from doubt collectors.

I made a mistake of giving them my email address , they already sent me 2 useless emails which they billed me R17 for and i still don't have a statement (from UIF).

so my questions:

1) I was earning about R20000 a month and received R4500 UIF (and they claimed they paid me R1500 too much) , does that sound right, R3000 uif?
2) are creditworx allowed to start spaming me and charge me by the email?

I don't mind paying back if they overpaid me....but i always felt like they UNDERpaid me.
 
Those lousy doubt collectors ;)

On a serious note that sounds dodge, do nothing until you hear from UIF directly
 
@OP:

Calculation of benefits
13. (1) Subject to subsection (2), for purposes of calculating the benefits payable to a contributor, the daily rate of remuneration of a contributor, subject to the prescribed maximum, must be determined—
(a) if paid monthly, by multiplying the monthly remuneration by 12 and dividing it by 365;
(b) if paid weekly, by multiplying the weekly remuneration by 52 and dividing it by 365.
(2) If the contributor’s remuneration fluctuates significantly from period to period, the calculation must be based on the average remuneration of that contributor over the previous six months.
(3) Subject to subsection (5), a contributor’s entitlement to benefits in terms of this Chapter accrues at a rate of one day’s benefit for every completed six days of employment as a contributor subject to a maximum accrual of 238 days benefit in the four year period immediately preceding the date of application for benefits in terms of this Chapter, less any days of benefit received by the contributor during this period.
(4) For purposes of determining completed days of employment as contemplated in subsection (3), the period includes—
(a) the day that a contributor commenced employment and runs up to and including the day on which employment was terminated; and
(b) any period in respect of which— (i) an employee was paid remuneration in lieu of notice;
(ii) a merchant seaman received remuneration in terms of section 140 of the Merchant Shipping Act, 1951 (Act No. 57 of 1951).
(5) The days of benefits that a contributor is entitled to in terms of subsection (3) may not be reduced by the payment of maternity benefits in terms of Part D of this Chapter. Method of calculating days of benefits that a contributor is entitled to:
Step 1 - Determine total number of days that an employee was employed as a contributor in the four-year period immediately preceding the date of application for benefits in terms of this Chapter.
Step 2 - Divide total number of days by 52 multiplied by seven and disregard any fraction of the resultant figure.
Step 3 - Subtract from this amount any days benefits (excluding maternity benefits) received in the four-year period immediately preceding the date of application for benefits in terms of this Chapter.
Step 4 - The resultant figure determines the days of benefits that a contributor is entitled to.
Click to expand...

https://www.labour.gov.za/legislati...fund/unemployment-insurance-act-no-63-of-2001

@Keenan:

https://www.labour.gov.za/legislation/acts/basic-guides/basic-guide-to-uif-unemployment-benefits
 
Also, @OP:

Part G : General provisions relating to claiming benefits

35. Recovery of benefits paid in error
(1) Contributors or dependants who have been paid benefits that they are not entitled to in terms of this Act or paid benefits in excess of their entitlement must repay such benefits to the Fund.

(2) If the Commissioner determines that a person contemplated in subsection (1) has been paid benefits in error or in excess of the person’s entitlement, the Commissioner must, within eighteen months of the date of the determination, make a written demand for repayment from that person.

(3) A written demand contemplated in subsection (2) must include—

(a) a statement of the amount paid in error;

(b) an explanation as to why that person was ineligible to receive the funds; and

(c) evidence that the person to whom the demand is addressed actually received the funds.

(4) The persons contemplated in subsection (1) must refund the amount within 90 days of the written demand.
Click to expand...
 
I remember a scam going around where people say they paid you too much then ask for money
Like others said Wait from UIF directly
 
That is BS, though. Why can't they just pay you right the first time? It's not your fault they made errors in payment. They should fix their f*****g system.
 
I suggest you try and sort out problem by contacting UIF. I would not suggest waiting for them to contact you.

If you igonore the debt collectors chances are they will adverse list you on the credit bureau, and once you are listed its hell to try and get yourself cleared.

And if you need to apply for a new job, its major issues if you have an adverse listing
 
Contact UIF directly, or go in and request the statement.

R4500 seems to be about right if you were earning R20k....

The UIF contribution is capped at R124.78, equating to a R12748pm salary. and the sliding scale goes from 38% to 65% of your salary in terms of UIF Payout. the higher your salary, the lower the payout percentage.
 
It's a scam, and even if it's not, they have to comply with the law and send you the relevant documents via registered post to prove you received them before getting the doubt collectors involved
 
I just got off the phone from someone from UIF who deals with over payments.

She confirmed i owe the amount, and said 3 letters have been sent to me.
when i asked her to give me the address it was sent to, she gave me the wrong address (an extra 9 to the number) and claimed thats the address i gave to them.

I asked them to resend the statement and she said it will not be possible!!!
best she can do is i go there and she can show me...

i actually don't know if i should fight them or not...really don't have the energy for that.
 
bar1 said:
I just got off the phone from someone from UIF who deals with over payments.

She confirmed i owe the amount, and said 3 letters have been sent to me.
when i asked her to give me the address it was sent to, she gave me the wrong address (an extra 9 to the number) and claimed thats the address i gave to them.

I asked them to resend the statement and she said it will not be possible!!!
best she can do is i go there and she can show me...

i actually don't know if i should fight them or not...really don't have the energy for that.
Click to expand...

I doubt you'll win.
 
just pay and get it over with. BUT make sure you keep the copy of the receipt and UIF to confirm that you have settled in full.

I would think if you deal with UIF directly you would probably get a discount. Try, and i know its probably going to be impossible, to see if you can get a manager who can make decision to resolve your issue.

But make sure everything you do or agree to is done in writing.

Because chances are if you settle directly with UIF the debt collectors will still chase you, even though you have settled the account.

And every 6 months or so just run a credit check to make sure the debt collection company has not loaded an adverse report against your name.
 
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