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Sign up with GoogleUnable Link MAC address on Telkom mobile /8ta
- Thread starter d3c
- Start date
- Joined
- Jun 2, 2011
- Messages
- 2,246
Hi d3c
Telkom Mobile allows you to use a secondary device e.g. a laptop or tablet to access the Wi-Fi service activated on your SIM card.
Please confirm what the error message is when linking secondary MAC address and when this happens when following the steps below:
Enter your MAC address
And Click submit
Only one MAC address of the secondary device must be linked to the Free Unlimited Wi-Fi qualifying cellphone number
Thanks
Telkom Mobile
Rocket Raccoon
Executive Member
- Joined
- Jan 26, 2011
- Messages
- 8,526
Same problem here. I'm on prepaid and loaded up R150 and saw that I got the bonus data but can't link my iPad.
I am also on prepaid and get Wifi data allocated. but no go. Come on Telkom Mobile.
It says only postpaid deals in FAQ can add a secondary device, But you should be able to connect to the wi-fi using your ipad via that EAP-SIM . it worked for me perfectly.
http://8ta.com/plans/postpaid-wifi/
Thanks you seem to know more them Telkom, wanted to use my iPod. But oh well thanks for info
Also tried this but to no avail.
The website has a new theme / skin applied, but still Wifi link is broken.
My issue is that the sim card does not fit in my iPad, and I use it in a stationary 3G router at home.
So no chance that I can use it in the iPad and connect via EAP-SIM.
The website has a new theme / skin applied, but still Wifi link is broken.
My issue is that the sim card does not fit in my iPad, and I use it in a stationary 3G router at home.
So no chance that I can use it in the iPad and connect via EAP-SIM.
paulwaldeck
Active Member
- Joined
- Jan 9, 2014
- Messages
- 50
I've registered my MAC address on Telkom mobile's Self service portal. then i connect to wifi "Telkom Mobile connect" and asks me for username and password. I enter self service username and password but doesn't register and gives error "windows was unable to connect to Telkom Mobile connect".
any help here from the forum or Telkom would be brilliant - Thanks!
any help here from the forum or Telkom would be brilliant - Thanks!
- Joined
- Jun 2, 2011
- Messages
- 2,246
Hi paulwaldeck
Please send us your affected number, contact number and device used via PM so we that we can assist further.
Regards
Telkom Mobile
you need to connect to telkom mobile guest SSID for mac authentication.
EAP-SIM only works on Telkom mobile Connect
I have 30 GB per month of complimentary WiFi access with TM (from 4 X TM data contracts). I have had this bonus WiFi for the past 4.5 years, but have never used one Byte.
I will be doing some travelling soon, and need to get my MacBook Pro laptop ready. The TM help files are confusing as heck. They tell me where to find my MAC address, correct, and then tell me to "add your Mac address on My Telkom Mobile"
Bugger me....but there is nowhere on the Telkom Mobile site that allows me the option of adding a Mac address. I log into my account on TM, I can see all my balances, but nowhere, there is NO option to add a Mac Address ?????? I followed the following info from the TM website for adding a second device. Either they have changed their website, or removed the facility....but there is no option anywhere to add a Mac Address...
Once you have found the MAC address of your wireless adapter, do the following to link your secondary device:
Make sure the Wi-Fi MAC (Media Access Control) address of the secondary device is registered and/or added on the Wi-Fi portal
Please register and/or sign in on our Self Service portal on http://www.telkommobile.co.za/login
Add the Wireless adapter MAC address of a secondary device
Connect to the SSID: 1 Telkom Guest
You will then be authenticated and connected to the internet
I will be doing some travelling soon, and need to get my MacBook Pro laptop ready. The TM help files are confusing as heck. They tell me where to find my MAC address, correct, and then tell me to "add your Mac address on My Telkom Mobile"
Bugger me....but there is nowhere on the Telkom Mobile site that allows me the option of adding a Mac address. I log into my account on TM, I can see all my balances, but nowhere, there is NO option to add a Mac Address ?????? I followed the following info from the TM website for adding a second device. Either they have changed their website, or removed the facility....but there is no option anywhere to add a Mac Address...
Once you have found the MAC address of your wireless adapter, do the following to link your secondary device:
Make sure the Wi-Fi MAC (Media Access Control) address of the secondary device is registered and/or added on the Wi-Fi portal
Please register and/or sign in on our Self Service portal on http://www.telkommobile.co.za/login
Add the Wireless adapter MAC address of a secondary device
Connect to the SSID: 1 Telkom Guest
You will then be authenticated and connected to the internet
- Joined
- Jun 2, 2011
- Messages
- 2,246
Hi surfs-up
Thank you for making contact.
We would like to intervene and assist further.
please send us a private message with your affected number and contact number for further assistance.
Your Social media Reference Number: SM94932
We sincerely apologise for the inconvenience.
Regards,
Launa Molapo
Telkom Social Media Team
Many thanks for offering to help Launa
I have sent you a PM with my TM data contract numbers, and my MacBook Pro MAC address to be linked
Thanks
xera
Expert Member
- Joined
- Jun 15, 2007
- Messages
- 2,158
This does not work. Please login to the website yourself, and you will see it is broken. Thanks.