Unreliable Telkom adsl

[Hermanburger]

Good day where could I possibly get some info for a propper telkom boss to get hold of their contact centers doesn't help at all....

We as a town has serious slow speeds on our ADSL.. And telkom said they won't fix it as they are migrating away from adsl...

There is no LTE nor Fiber where we stay, however they don't want to fix their cables the pure arrogance they have is outstanding, and they say straight in your face GET SONETHING ELSE... I have a 10mbs line and its functioning like a 2 - 4mbs...

WE ARE PAYING FOR SOMETHING THAT WE DON'T GET. Feeling frustrated after door to door is being closed in ones face

 

[Gtx Gaming]

You don't pay for something you don't get. You pay for UP to 10mbs with a best effort service level agreement, they delivering just that.

ADSL is dead, you won't get any support for it.

Maybe check rain coverage you can get 10mbs uncapped for R479 a month.

 

[Dan C]

Downgrade to 4Mbps, then you will get what you pay for. Don't have other providers?

 

[upup]

Good day where could I possibly get some info for a propper telkom boss to get hold of their contact centers doesn't help at all....

We as a town has serious slow speeds on our ADSL.. And telkom said they won't fix it as they are migrating away from adsl...

There is no LTE nor Fiber where we stay, however they don't want to fix their cables the pure arrogance they have is outstanding, and they say straight in your face GET SONETHING ELSE... I have a 10mbs line and its functioning like a 2 - 4mbs...

WE ARE PAYING FOR SOMETHING THAT WE DON'T GET. Feeling frustrated after door to door is being closed in ones face

Have you check if their is perhaps a private internet provider, we got plenty around .

 

[Hermanburger]

Have you check if their is perhaps a private internet provider, we got plenty around .

Yes I have, however in light of the lockdown 1.its not possible
2.not in the area where we stay
3.jenny internet wanted to do a tower but as I said lockdown

4. I want to report telkom for sh¿tty service and arrogance.

 

[upup]

Yes I have, however in light of the lockdown 1.its not possible
2.not in the area where we stay
3.jenny internet wanted to do a tower but as I said lockdown

4. I want to report telkom for sh¿tty service and arrogance.

And where are you going to report them. No one is going to listen.
Which area are you in?

 

[WesleyDB]

This unfortunately is the downside to telkom, they have absolutely zero customer service and nobody is interested in being helpful.

 

[Hermanburger]

Thats why I took a chance here, that maybe someone might had some info... I'm from ogies its a small farm turned mining town...my adsl is not barely 1year old first problem I experienced is the biggest of them all