Unrestricted APN for viewing cameras

[chrisc]

Have a customer who is currently using CellC

He wants to be able to view his home CCTV when away from his house. I completed a form for CellC 5 weeks ago but am unable to get a response from them about the service or the cost thereof

What can Afrihost offer, and can he continue to use his phone in the normal way?


Another matter:

Last week I was seeing an error when sending mail, I think it was 600? or something. I reported this on the Afrihost Client zone and they sent me an email asking for the exact error message, which I had already given them

How am I meant to reply to their email if I cannot send emails? I complained about this and received a sharp reply but ignoring the main part of the question, so replied by Client zone again. There is no ability to attach images to client zone tickets, yet was asked to send one

 

[mh348]

Have a customer who is currently using CellC

He wants to be able to view his home CCTV when away from his house. I completed a form for CellC 5 weeks ago but am unable to get a response from them about the service or the cost thereof

What can Afrihost offer, and can he continue to use his phone in the normal way?

Afrihost's APN is unrestricted, so no need to fill in forms etc.
Have a look at their pricing and choose your package depending on how much Data you require.
https://www.afrihost.com/site/product/mobile_data

Another matter:

Last week I was seeing an error when sending mail, I think it was 600? or something. I reported this on the Afrihost Client zone and they sent me an email asking for the exact error message, which I had already given them

How am I meant to reply to their email if I cannot send emails? I complained about this and received a sharp reply but ignoring the main part of the question, so replied by Client zone again. There is no ability to attach images to client zone tickets, yet was asked to send one

You can email them from another account, try gmail. If they want you to email from your account email, login to the client zone, change your account email address to a Gmail address, then send an email with the ticket number you initially received.

Another option, have a look at Afrihost's help section, there might be a solution there for you.
http://answers.afrihost.com/8437/struggling-with-email-set-up

 

[AfriMan]

Have a customer who is currently using CellC

He wants to be able to view his home CCTV when away from his house. I completed a form for CellC 5 weeks ago but am unable to get a response from them about the service or the cost thereof

What can Afrihost offer, and can he continue to use his phone in the normal way?


Another matter:

Last week I was seeing an error when sending mail, I think it was 600? or something. I reported this on the Afrihost Client zone and they sent me an email asking for the exact error message, which I had already given them

How am I meant to reply to their email if I cannot send emails? I complained about this and received a sharp reply but ignoring the main part of the question, so replied by Client zone again. There is no ability to attach images to client zone tickets, yet was asked to send one

As far as I am aware, our APN is unrestricted. If you've come across any issues, let us know what problems you're having and what ports or protocols you're trying to use.

The answer below here is really excellent, so I feel like I'm just repeating stuff. But you can also contact us via social media, you can PM any of the reps here, or also go on Live Chat via our website. There are loads of ways to reach us if email is not working

 

[Randy_The_Squirrel]

Only SIM card with unrestricted APN i.e. you can open a listening TCP socket on the thing, so far for me was Telkom Mobile SIM SONKE starter packs. All other networks involve paperwork and much fighting