Unrestricted APN woes

[KaasP]

We supply sims to telemetry customers, often they need the Unrestricted APN provisioned.
We coach them in the process, have them submit the relevant paperwork to datasupport and ask them to be patient. Usually this works. Lately it hasn't.

082155 operators seem at best uninformed, at worst obstructive.
[email protected] isn't responsive.

Is there another way?
@VodacomData can you help please?

 

[VodacomData]

We supply sims to telemetry customers, often they need the Unrestricted APN provisioned.
We coach them in the process, have them submit the relevant paperwork to datasupport and ask them to be patient. Usually this works. Lately it hasn't.

082155 operators seem at best uninformed, at worst obstructive.
[email protected] isn't responsive.

Is there another way?
@VodacomData can you help please?

I can check the inbox quickly.From which email address was the response sent?

 

[KaasP]

Thanks!

DM sent.

 

[KaasP]

@VodacomData, this is sorted, thanks for your help, much appreciated.

 

[VodacomData]

@VodacomData, this is sorted, thanks for your help, much appreciated.

Welcome , glad its working