UPDATED: Please help with ASASA complaint

D

donn

Well-Known Member
Joined
Jul 17, 2004
Messages
213
Reaction score
0
Location
Johannesburg, South Africa
As you may already know, I am one of the people who has complained to the Adertising Standards Authority about the MyWireless service.

*PLEASE* could everyone do me a favour and run the Sentech speed test, and post your results here, or email them to me if you want to remain anonymous.

Go to http://www.sentech.co.za/speedtest/display_speed.php?speed_selection=download

and choose the 1MB and 2MB tests. Please post your results here. All I need to know is:

a) your package: 128k/256k/512k
b) the results of 2MB test and 1MB test
c) What city you are in.

I would like to tablulate this data and submit it as part of my motivation for why the ASA should give a ruling against Sentech's use of the word "broadband". See other thread for further discussion on the ASA complaint

Many thanks!

<hr noshade size="1">
Donn Edwards <font size="2"><div align="right">MyWireless: Diva-style reliability, dial-up performance (or worse)</div id="right"></font id="size2">
<font size="1">“If our government ever goes bad, as sometimes happens in a democracy... As we extrapolate our [surveillance] technologies into the future, if the incumbency has that political advantage over their opposition, then if a bad government ever comes to power, <b>it may be the last government we ever elect</b>.” See http://privacy.4mg.com </font id="size1">
 
Done a few mins before posting this

a)128k

b) 1MB test:
Your download speed is: 11.59 KBps, or 92.75 Kbps
The test took 88.32 seconds to complete

2MB test:
Your download speed is: 10.57 KBps, or 84.55 Kbps
The test took 197.95 seconds to complete


c) Joburg

Mozilla Firefox, loss98


Not asked for: Intl, dslreports on speakeasy server
http://www.dslreports.com/archive/sentechsa.net?s=51&r=817

_________________________________________________________________________
custenna, variable 8 - 13 signal, ber 28% - 42%.<i> "I am the only one with this problem." </i>
 
a)
256K package

b)
1MB test:
Your download speed is: 14.77 KBps, or 118.19 Kbps
The test took 69.31 seconds to complete

2MB test:
Your download speed is: 17.58 KBps, or 140.65 Kbps
The test took 118.991 seconds to complete

c)
Test conducted 13/Oct/2004 19:30
Mintek Randburg, 38% sig

MyADSL test:
34.9 kbps YOU

Stanford test - Could not run

If we don't take care of the customers, maybe they'll stop bugging us.
 
Wouldn't an international speed test be more meaningful at this stage? Local is mostly acceptable to me but that doesn't help me since most of my traffic is international .. I expect that probably applies to most users.
 
The reason I am asking for the Sentech speed test is that it provides the theoretical best possible performace that one could expect. For example, If I complained to mweb that I couldn't access their web site at 56k abut only at 16k, they would take my complaint seriosly and investigate, because the data path doesn't even leave their WAN.

My point to the ASA will be on the lines that the "128k" package cannot go over 93k, the "256k" package only gets 140k, and so on. None of this is even close to the ISPA's definition of what broadband should look like.

Are there any 512k package users out there?

<hr noshade size="1">
Donn Edwards <font size="2"><div align="right">MyWireless: Diva-style reliability, dial-up performance (or worse)</div id="right"></font id="size2">
<font size="1">“If our government ever goes bad, as sometimes happens in a democracy... As we extrapolate our [surveillance] technologies into the future, if the incumbency has that political advantage over their opposition, then if a bad government ever comes to power, <b>it may be the last government we ever elect</b>.” See http://privacy.4mg.com </font id="size1">
 
Done a few minutes ago

a)128k

b) 1MB test:
Your download speed is: 12.62KBps, or 100.94 Kbps
The test took 81.157 seconds to complete

2MB test:
Your download speed is: 12.44 KBps, or 99.61 Kbps
The test took 168.022 seconds to complete
 
<font size="4">Thanks everyone. That was brilliant!</font id="size4">

*PLEASE* could everyone do me a<b> further favour and run the MyAdsl speed test as well </b>(or email them to me if you want to remain anonymous).

It's an international download, so it serves as a good comparison.[}:)]

Please post the results as:
a) your package: 128k/256k/512k
b) the results of 2MB test and 1MB test
c) The myADSL speed test results
d) What city you are in.

I have posted the other results at the bottom of my MW page
http://www.privacy.4mg.com/MyWireless.html

<hr noshade size="1">
Donn Edwards <font size="2"><div align="right">MyWireless: Diva-style reliability, dial-up performance (or worse)</div id="right"></font id="size2">
<font size="1">“If our government ever goes bad, as sometimes happens in a democracy... As we extrapolate our [surveillance] technologies into the future, if the incumbency has that political advantage over their opposition, then if a bad government ever comes to power, <b>it may be the last government we ever elect</b>.” See http://privacy.4mg.com </font id="size1">
 
Datetime of tests = 15-Oct-2004 05h15 to 05h30

a) Package = 128k

b) Sentech Speed Test

1MB: Your download speed is: 14.03 KBps, or 112.26 Kbps
The test took 72.975 seconds to complete

2MB: Your download speed is: 13.82 KBps, or 110.57 Kbps
The test took 151.357 seconds to complete

c) MyAdsl speed test = 60.1 (kbps)

d) Bandwidthplace US Speed Test = 62.7 (kbps)

e) Tower [116] La Montagne, Pretoria
 
Test at 06:35 on 15 October 2004

a) Package = 256k
b) Sentech 1MB = 182.81 Kbps
Sentech 2MB = 178.9 Kbps
c) MyAdsl = 45.40kbps
d) Bandwidthplace = Timed-out (The test took too long to complete; each key is only good for a limited time)

Tower 82 (Mintech - Randburg, JHB)

Headend
<font size="1"><b>Tower:</b> Mintek (82) - <b>Signal:</b> 25% (Poynting Grid Antenna) - <b>Firmware:</b> 5.0.1.62/A2 - <b>256k</b> package
<b>SNL:</b> 9dBm <b>BER:</b> 71% <b>RSCP:</b> -77dBm <b>ISCP:</b> -88dBm - Smoothwall and PPPoE</font id="size1">
 
Please keep them coming, I have updated the data on my web site with these new results. Thanks, folks!

<hr noshade size="1">
Donn Edwards <font size="2"><div align="right">MyWireless: Diva-style reliability, dial-up performance (or worse)</div id="right"></font id="size2">
<font size="1">“If our government ever goes bad, as sometimes happens in a democracy... As we extrapolate our [surveillance] technologies into the future, if the incumbency has that political advantage over their opposition, then if a bad government ever comes to power, <b>it may be the last government we ever elect</b>.” See http://privacy.4mg.com </font id="size1">
 
a:
Package 128
b:
1MB test: Your download speed is: 13.3 KBps, or 106.41 Kbps
The test took 76.984 seconds to complete

2MB Test:Your download speed is: 13.71 KBps, or 109.7 Kbps
The test took 152.562 seconds to complete

d: MyADSl: Local = 100.00kbps
Bandwidthplace, Wireless 3G, Location: Africa, 89.3 kilobits per second

Communications 89.3 kilobits per second
Storage 10.9 kilobytes per second
1MB file download 1.6 minutes
Subjective rating: Slow

e: Jhb, Mintek Tower

Time of test: 18/10/2004 @ 07:15am

MyWireless 128, Tower: 82, Signal: 13%, SNL: 6, ber: 42%, node: 3
 
Tested on: 2004-10-18 16:20
a) 256 Package
b) Sentech 1MB - 185.91 Kbps, Sentech 2MB - 193.27 Kbps
c) MyADSL - 504 Gateway Timeout today ??, ( but this is normaly around 60kbps )
d) Joburg - Mintek 82

Hi Donn, Keep up the good work!
 
Tested on: 2004-10-18 19:56

a. 256k package
b. Sentech 1mb, 163.74 kbps
c. MyAdsl test - 55.30kbps
d. Joburg - Metro Tower Randburg

MyAdsl rates speed as less than ISDN... :-(
 
Tested 2004-10-18 19:56
a. 512k Package
b. Sentech 2mb, 274kbps
c. MyADSL, 37kbps
d. Bandwidth Place, 43kbps

Aka, sucks

<font size="1">
Selling my soul to Telkom for better internet speeds.

Person Me = New Person();
while (Me.Alive)
{
try
{
Me.Drink(Alcohol.Any);
}
catch (HeaveException h)
{
Me.PrayToCeramicGod();
Me.Promise("Never again");
}
}
Me.Dispose();
</font id="size1">
 
OK, now for the bad news: there will be no demonstrations to the ASASA. "We don't do demonstrations" I was told today.

More bad news: Page 8 of their original response is "confidential".

And there is no reply from Sentech about the speeds that users should be able to accept. Not yet anyway.

<hr noshade size="1">
Donn Edwards <font size="2"><div align="right">MyWireless: Diva-style reliability, dial-up performance (or worse)</div id="right"></font id="size2">
<font size="1">“If our government ever goes bad, as sometimes happens in a democracy... As we extrapolate our [surveillance] technologies into the future, if the incumbency has that political advantage over their opposition, then if a bad government ever comes to power, <b>it may be the last government we ever elect</b>.” See http://privacy.4mg.com </font id="size1">
 
So far, the results show that the higher packages get more local bandwidth, ok,
but international bandwidth actually seems to decrease!

There are only a few samples so far, so it could be a fluke
but this doesn't look fair?

MyADSL international speeds:
================================================
128kb package: average = 80kbps from 2 samples (60;100)
256kb package: average = 49kbps from 4 samples (35;45;60;55)
512kb package: average = 37kbps from 1 sample (37)
================================================
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by donn</i>
<br />OK, now for the bad news: there will be no demonstrations to the ASASA. "We don't do demonstrations" I was told today.

More bad news: Page 8 of their original response is "confidential".

<hr noshade size="1">
Donn Edwards
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

"We don't do demonstrations"
Big surprise[;)]

Are you going to request a hearing from ASASA? I don't see anything in their response which negates the original comlaints.



<i>Sold my soul to the great Satan: Telkom ADSL. Yes they're evil but still better than Sentech</i>
 
a. 512kbps package
b.
1MB Test:
Your download speed is: 32.84 KBps, or 262.69 Kbps
The test took 31.185 seconds to complete

2MB Test:
Your download speed is: 39.96 KBps, or 319.69 Kbps
The test took 52.35 seconds to complete

c. Pretoria

<font size="1"><font color="green"><div align="right"> MW128&512 - La Montagne (Pta) - Signal: 40% - SNL: 18</div id="right"></font id="green">
<font color="red"></font id="red"></font id="size1">
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X