Eduntouchable
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- May 24, 2020
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Hi all,
Any ideas as to what is causing an erratic upload speed?
I am on a 20/20 fibre line through Vumatel with Afrihost as ISP.
Initially I picked up some issues on the standard issue DLink DIR-825 router with some intermittent packet loss. Tried all firmware updates, resetting etc. etc. but will little joy. I then used a new DLink DIR-815 router which was not much better. Changed all cables to the ONT/CPE box on the wall to router. No luck.
I get a stable 20mbps download but it is only the upload that seems to be the issue. The main symptom is on voice MS Team or Zoom calls that people complain that I fade out during the call.
I then bought a Tenda AC10 router and this solved the packet loss issues on an internal ping test to router. For about a week, things seemed better but recently I noted that the speed test to Vumtel ISP handover is showing erratic upload speeds.
I have connected to the ONT/CPE box directly and also to the router by LAN - and it appears that the download and upload is stable. (Hard to test when you on a conference call and the issues occurs)
This points to wifi issues.
I have unplugged all electronics close to the router and all devices in the house to eliminate any interference but I still have this issue.
Any ideas what else to look for? I've tried channel changes, 802.11 tweaks, anti-interference modes, multiple reboots... you name it.
Where my study is not ideal for me to run a LAN cable to the router - and I really think in todays day and age it should not be necessary.
I am the only person on the wifi and the load is minimal on the line. Browsing and one voice session at a time.
My last resort is to try buy a power over ethernet and see if I can get a "LAN" connection to where I need to work in the house.
Any thoughts would be appreciated to troubleshoot this.
Any ideas as to what is causing an erratic upload speed?
I am on a 20/20 fibre line through Vumatel with Afrihost as ISP.
Initially I picked up some issues on the standard issue DLink DIR-825 router with some intermittent packet loss. Tried all firmware updates, resetting etc. etc. but will little joy. I then used a new DLink DIR-815 router which was not much better. Changed all cables to the ONT/CPE box on the wall to router. No luck.
I get a stable 20mbps download but it is only the upload that seems to be the issue. The main symptom is on voice MS Team or Zoom calls that people complain that I fade out during the call.
I then bought a Tenda AC10 router and this solved the packet loss issues on an internal ping test to router. For about a week, things seemed better but recently I noted that the speed test to Vumtel ISP handover is showing erratic upload speeds.
I have connected to the ONT/CPE box directly and also to the router by LAN - and it appears that the download and upload is stable. (Hard to test when you on a conference call and the issues occurs)
This points to wifi issues.
I have unplugged all electronics close to the router and all devices in the house to eliminate any interference but I still have this issue.
Any ideas what else to look for? I've tried channel changes, 802.11 tweaks, anti-interference modes, multiple reboots... you name it.
Where my study is not ideal for me to run a LAN cable to the router - and I really think in todays day and age it should not be necessary.
I am the only person on the wifi and the load is minimal on the line. Browsing and one voice session at a time.
My last resort is to try buy a power over ethernet and see if I can get a "LAN" connection to where I need to work in the house.
Any thoughts would be appreciated to troubleshoot this.