Usage processing Update/Fix

[iBurst]

Evening all.

We have a problem with this processing and will be running a update/fix to correct this tonight.

The ability to purchase bandwidth will be affected between 22h00 and 00h00.

If you have subscribed to the daily bandwidth reports please note that they will not be arriving tomorrow.

Apologies for the inconvenience.

 

[OoMk0o5i3]

Noted and communicated

Seriously though, thanks for the heads up.

 

[Yats]

I purchased more bandwidth yesterday at 6pm but it hasn't come through yet. Has the initial problem have something to do with this?

 

[iBurst]

Please check your stats this evening again. They should be correct.


If not please drop me a mail.

Thanks

 

[Basjohn]

Still showing the "astronomical" 38gig figure for me and while I know I am a dreaded "power user" I'm preeeeeeeeeeeeetty sure I haven't popped 30 gigs for several months now, especially this time around.

(Also considering a jump of 17 gigs happened in 2 days my disbelief seems justified)

 

[Zodiak]

To Basjohn,

Same issue here.

 

[OoMk0o5i3]

Please check your stats this evening again. They should be correct.


If not please drop me a mail.

Thanks

Mail sent...

 

[iBurst]

Hi guys.

No. It is not fixed as yet.

The guys are on it and I am praying for a solution this evening.

Please let me know in the morning.

Thanks

 

[Yats]

Please check your stats this evening again. They should be correct.


If not please drop me a mail.

Thanks

Checked myBurst. The data I bought is shown.

 

[The_Techie]

Hi guys.

No. It is not fixed as yet.

The guys are on it and I am praying for a solution this evening.

Please let me know in the morning.

Thanks

Nope, still incorrect.

 

[iBurst]

Hi all


I will check the status with the iBoss team.

Thanks for the updates.

 

[iBurst]

Hi guys


This issue should be resolved the weekend.

Cross what you have.