UT Tracestar not working

[GreatBigMouth]

Hey guys,

I'm having a little problem with my UT Tracestar. It keeps giving me an error message when clicking the "start" button.

The error I get is:

"Unable to connect to modem, possible causes IP/Connection settings."
I've changed my modem setup to USB, and it tells me that there is no USB modem - (yet it is plugged into the USB). When I change it to Ethernet, it gives me the above error.

Any ideas?

 

[SeanH]

I have the same problem

 

[GreatBigMouth]

Do you have any idea how to fix it?

 

[MrH]

Maybe post 5 of this thread might be of some help:

http://www.mybroadband.co.za/vb/showthread.php?t=54667

If not then you'll have to wait for someone who might know what the problem is since I've never used UT Tracestar

 

[Gatecrasher]

If you get this error, and assuming that your NIC is set to the correct IP address, I have found that it usually helps to reboot your modem.

 

[GreatBigMouth]

If you get this error, and assuming that your NIC is set to the correct IP address, I have found that it usually helps to reboot your modem.

I tried this, it didn't work. How do I set the NIC to the correct IP?

 

[Gatecrasher]

I tried this, it didn't work. How do I set the NIC to the correct IP?

http://mybroadband.co.za/vb/showthread.php?t=28356. covered several times, but see post 117.

 

[seburn]

I really need to fix that wizard don't I.
I just have been too busy with work I work weekends & weekdays till late 2am is not abnormal. When I get a break I take it but next time I will fix the wizard instead.

 

[seburn]

It got to me and I fixed it
http://mybroadband.co.za/vb/showpost.php?p=696694&postcount=137

 

[Tjorriemorrie]

It got to me and I fixed it
http://mybroadband.co.za/vb/showpost.php?p=696694&postcount=137

thanks seburn. gr8 work