Virgin Mobile?

C

Cara2

Active Member
Joined
Aug 18, 2006
Messages
95
Reaction score
0
Location
Malmesbury
What do guys think of Virgin Mobile?How is theyr service,offers and ext.:confused: I just wanted to know.:cool:
 
VM is good, not above average IMO, but they're okay. I'm on VM prepaid and it works out much cheaper than the other networks did, I just wish they could keep it 35c for all sms's, not only after your first 5 ;) They're good I'd say.
 
They have a lot of issues.

The negatives:

  1. Utilises the Cell-C network. Virgin doesn't have a network of their own.
  2. Their advertising doesn't match their reality.
  3. Data access tends to be slow and rather up and down.
  4. Customer service is patchy, depending on whom you get at the end of the line.
  5. They don't call back.
  6. Operators DO NOT have the power to fix all issues. - contrary to promises.
  7. A supervisor is almost NEVER around - contrary to their promises.
  8. They don't always respond to e-mail.
  9. Information given out by operators tends to be inconsistent.
  10. Recharge vouchers start from R50.
  11. The bonus scheme, VRewards, doesn't show a correct balance at the moment.
  12. Settings requests are awfully slow and require a return SMS.
  13. Their normal SIM may not be fully compatible with 3G/HSDPA cards - need 128K.

Positives:
  1. Waiting time to get an operator is consistently low.
  2. Data has a cheaper price tag @ 50c/Mb.
  3. Call costs are cheaper for longer calls/higher daily usage.
  4. SMS are cheaper between Virgin users.
  5. Little difference between Pre-Paid & 'Contract'.
  6. Starter (Access) packs are cheaper at Edgars/CNA/Jet. So it's only R5 loss to try them.
  7. You can change your number for free. The better sequence type numbers start at R395.
  8. They DO respond to hellopeter.
  9. Virgin adds a dedicated menu to your phone providing easy access to services such as account balance and settings.
 
VM offer the cheapest data rate @ 50c a meg, their calls are not so cheap.
but the sms are cheaper.I am on VM pre-paid for data usage, which is rather good, I use my Nokia N80 as a modem with a VM sim and I can spend hours on the net without any problems.I must say VM has inproved over the last couple of months.Regards
 
I only use them for data, which tends to be down quite frequently, but its not too bad as long as you have a backup. Took me over 2 weeks to get a starter pack delivered and then another few days to activate it with endless phone calls etc. Since its been up and running its been fine though.
 
Syndyre said:
Btw, do we get VRewards for data at all?
Click to expand...

Nop, I've loaded and used R200 worth of airtime for data use and no VRewards yet.:mad: But VM internet access and availibilty has been good to me so I can't complain.
 
Cara2 said:
More advise pleeeeez!!!!!!
Click to expand...

I won't go for Virgin Mobile.

Like someone said earlier, their biggest drawback is that they're part of the CellC network (been there, didn't get the T-shirt).

CellC's support is shocking, now if Virgin depend on them to open new accounts, etc. - I think you're in for a rough ride.

Rather go with the two big boys.
 
kingrob said:
I won't go for Virgin Mobile.

Like someone said earlier, their biggest drawback is that they're part of the CellC network (been there, didn't get the T-shirt).

CellC's support is shocking, now if Virgin depend on them to open new accounts, etc. - I think you're in for a rough ride.

Rather go with the two big boys.
Click to expand...

I think im going to keep my vodacom account.....:p
 
Very wise decision!

*Hey Cara, ek is ook van Malmesbury af! Hoe lyk die plek nou, was laas in Julie daar? Maak Barry's Grill nog steeds die beste steaks op die dorp?
 
Last edited by a moderator:
GTi said:
Nop, I've loaded and used R200 worth of airtime for data use and no VRewards yet.:mad: But VM internet access and availibilty has been good to me so I can't complain.
Click to expand...

Used about the same as well, but heard they had problems with the system so thought maybe that was why.
 
Virgin mobile is cheaper if you are a high end user.

They can't beat my R135.00 p/m top-up contract....
 
It depends, when you factor in the price of actually buying a phone etc it doesn't always work out cheaper. Especially if you make most of your calls off peak.
 
virgin was suppose to make things alot cheaper and they have not done it

i will stick with my contract at vodacom works out cheaper with my 240 anytime minutes
 
kingrob said:
Very wise decision!

*Hey Cara, ek is ook van Malmesbury af! Hoe lyk die plek nou, was laas in Julie daar? Maak Barry's Grill nog steeds die beste steaks op die dorp?
Click to expand...

Ja baie en ek eet elke vrydag lekker verniet daar,want dis my vriendin se pa se plek. Malmesbury lyk ma nog die selfde maar hier is baie meer winkels en goed...hulle het nou vir Raimonde's afgebreek en dan gaan daardie hele plek nou een MASSIVE Spar wees..:D Hulle het ook die dorp se swembad oorgedoen en verder dink ek alles lyk maar die selfde:rolleyes:
 
Cara2 said:
Ja baie en ek eet elke vrydag lekker verniet daar,want dis my vriendin se pa se plek. Malmesbury lyk ma nog die selfde maar hier is baie meer winkels en goed...hulle het nou vir Raimonde's afgebreek en dan gaan daardie hele plek nou een MASSIVE Spar wees..:D Hulle het ook die dorp se swembad oorgedoen en verder dink ek alles lyk maar die selfde:rolleyes:
Click to expand...

Ai, jy is baie gelukkig - ek het nog net een keer by die Spur 'n steak bestel en toe nie weer nie. Saddles is ook net goed vir 'n burger.

Goeie dinges! Die Spar is dan al klaar so groot - en met die Spar se drankwinkel gaan dit mos 'n reusagtige winkel wees! So jou vriendin is Robert Moreland se dogter? Was nog nooit by Malmesbury se nuwe swembad nie, gaan swem gewoonlik by my swaer. En wat van die warmwater-bron ontwikkeling waaroor almal so praat? Weet jy iets daarvan af?
 
kingrob said:
Ai, jy is baie gelukkig - ek het nog net een keer by die Spur 'n steak bestel en toe nie weer nie. Saddles is ook net goed vir 'n burger.

Goeie dinges! Die Spar is dan al klaar so groot - en met die Spar se drankwinkel gaan dit mos 'n reusagtige winkel wees! So jou vriendin is Robert Moreland se dogter? Was nog nooit by Malmesbury se nuwe swembad nie, gaan swem gewoonlik by my swaer. En wat van die warmwater-bron ontwikkeling waaroor almal so praat? Weet jy iets daarvan af?
Click to expand...

Ek weet nie veel daarvan af nie maar spar is nou masief!!! Ek is beste vriende met Robert Moreland se dogter,Cinny. Dis baie lekker...:D Saddles en spur is ook nog hier en my broer werk by saddles maar persoonlik ek hou niks van saddles nie...
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X