Virgin sim let down!

[firefly550]

hellopeter works better than an e-mail to Virgin. Did you send it to the right people?

The VRewards are being done in small batches so they may not have received yours yet.

Re. the Indonesian saga. That problem seems rediculous in this day and age. Mind you, we still can't send MMSs to Europe from Vodacom sims. They've been 'negotiating' that for years. Anyone know if Virgin is the same?? I would try but dont want to waste airtime.

I posted at hellopeter, written about 6 letters to Virgin this week and i started with Virgin in June this year spending close on R 500.00 a month so if anything i think it has nothing to do with small batches but someone is confused, they even sent me a flask for being a pain in their butt

 

[AirWolf]

My mobismss to europe works fine i've been sending via VM & VC GPRS/3G on my phone and pc.

 

[Syndyre]

Only problem with support at mobisms is that they couldn't care less if you have a problem or not. I purchased airtime and couldn't send any sms to my fiancee in Indonesia. I wrote two e-mails and i know that the first one was deleted without been read so second one is gone too. Will have to use the credits for local sms, but will not leave it as it is as i've been ripped off

Not sure why you're posting about mobisms on this thread but I've always found their support pretty good, only emailed them once or twice but got a reply in less than half an hour.

 

[firefly550]

My mobismss to europe works fine i've been sending via VM & VC GPRS/3G on my phone and pc.

Doesn't work if i send to Indonesia, it works to Malaysia and the Philippines. To date no reply from support at all