Vitality Uncapped Feedback

DarthMol

DarthMol

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I just heard about Vitality broadband from one of their emails (being on Discovery) and had a look at their uncapped. It's not badly priced but I'm not sure what their service is like and how badly shaped the uncapped may be.

Anyone know more about them? I could only find old threads about there offering so I'm wondering what it's like now.

I must say this in their FAQ scares me off a bit - dunno if they really enforce it though:
"What happens if my usage is high?
If you only occasionally have very high usage, we're unlikely to be concerned unless it becomes a regular occurrence. If this does happen then we'll get in touch to help you find ways to reduce your usage.
Ultimately, if your usage still remains excessive despite our attempts to help you reduce it, we may restrict your general Internet service throughout the entire day. As a last resort will be to suspend your service and possibly close your account.
We definitely don't want to do that, PLuGG is all about giving our customers the best possible phone and broadband service and with your support we'll work with you and hopefully prevent this from ever happening."
 
The FAQ mentions PLuGG, an IS ISP. Maybe find out how PLuGG uncapped performs?
 
PLuGG's pricing and Vitality's pricing are different - i wonder if the account performs the same for both - or does the Vitality 1 get less priority?
 
What happens if my usage is high?
If you only occasionally have very high usage, we're unlikely to be concerned unless it becomes a regular occurrence. If this does happen then we'll get in touch to help you find ways to reduce your usage.
Ultimately, if your usage still remains excessive despite our attempts to help you reduce it, we may restrict your general Internet service throughout the entire day. As a last resort will be to suspend your service and possibly close your account.
We definitely don't want to do that, PLuGG is all about giving our customers the best possible phone and broadband service and with your support we'll work with you and hopefully prevent this from ever happening.
Click to expand...

FAIL!
 
Some of my clan members are using the capped service and they get the best pings with it...
 
Once again, an "uncapped" deal that's not...A big Fail with a capital F to all South African un-uncapped providers. I dream of the day when I can sign up for an uncapped package, my isp connects me to the interwebz, and just lets me go for it. No monitoring, throttling, shaping, capping. Just let us have it, and stop called this garbage "uncapped". 'Cos it ain't.

From the Vitality site: "Download what you want, when you want, whatever the size"

But then: "What happens if my usage is high?
If you only occasionally have very high usage, we're unlikely to be concerned unless it becomes a regular occurrence. If this does happen then we'll get in touch to help you find ways to reduce your usage.
Ultimately, if your usage still remains excessive despite our attempts to help you reduce it, we may restrict your general Internet service throughout the entire day. As a last resort will be to suspend your service and possibly close your account."

I mean, really. What a joke.
 
Last edited:
It defiantly plugg, same website design and FAQS just slightly cheaper.
 
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