Vodacom 3G Data carryover not happening ...

[pmbellis]

Can someone tell me what the situation is with data carryover?

Since they bumped the 500Mb packages up to 600Mb I don't seem to have any carryover.

What's happened?

For example ... I checked my balances on vodacom4me & it gives me:

Bundled DATA » 600 meg  
Month   Threshold  Used Bundle Remaining Bundle Expiry Date 
August  600.00 MB  145.15 MB   454.85 MB         20100930 
July    600.00 MB  221.95 MB   378.05 MB         20100831 
June    600.00 MB  531.66 MB    68.34 MB         20100731

In the past [on 500Mb/month] I would have had data carried over & the next month's threshold would have been higher.

Anyone?

 

[Ockie]

PM me your number and I will have a look for you on my system.

 

[VodacomData]

Can someone tell me what the situation is with data carryover?

Since they bumped the 500Mb packages up to 600Mb I don't seem to have any carryover.

What's happened?

For example ... I checked my balances on vodacom4me & it gives me:

Bundled DATA » 600 meg  
Month   Threshold  Used Bundle Remaining Bundle Expiry Date 
August  600.00 MB  145.15 MB   454.85 MB         20100930 
July    600.00 MB  221.95 MB   378.05 MB         20100831 
June    600.00 MB  531.66 MB    68.34 MB         20100731

In the past [on 500Mb/month] I would have had data carried over & the next month's threshold would have been higher.

Anyone?

Please check your balance on www.vodacom.co.za under total bundle available , it is there.

 

[HvRooyen]

Probably not related, but does migrating (from regular to advanced) cause one to lose data carryover?
Recently migrated, now my carryover from the previous month went "poof":

1 Gig
Month Threshold Used Bundle Remaining Bundle Expiry Date
August 1.00GB 295.08 MB 728.92 MB 20100930
July 0.00 MB 0.00 MB 0.00 MB 20100831

Adhoc Data bundles
Bundle Month Threshold Used Bundle Remaining Bundle Expiry Date
1.2 Gig July 1.20GB 409.92 MB 818.88 MB 20100731
June 1.20GB 434.11 MB 794.69 MB 20100731

 

[ginggs]

...does migrating (from regular to advanced) cause one to lose data carryover?

Yes.

See here.

 

[pmbellis]

@ocleroux ... thanks, I've PM'd you ... but I think you can ignore, VodacomData's hint got me on the right track.

@VodacomData ...
1.) Are you saying vodacom4me is no longer reliable? Why can't they just use the same interface regardless of where you're accessing the info from!
2.) I see on the main vodacom site it gives the same info as Vodacom4Me, but underneath it gives "Total Remaining" & is what I'd expect to see.
Thanks. My mind is a reast now.

 

[VodacomData]

The Vodacom4me site is set to be comisioned as soon as all bugs on the vodacom.co.za site is worked out and everything is running fine.