Vodacom 3g SMTP details

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sparticus

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Hi ,

I cannot send email using smtp.vodacom.co.za , also tried smtp.vodamail.co.za , I can receive email and I can browse but I cannot send , please help.
 
Try ticking "My Outgoing Server requires authentication" under more settings. Hopefully this will help.

I know countless people who have problems with this as well as using their own smtp servers. Vodacom need to sort this *** out.
 
Is vodacom also you ISP? If not use you other ISP smtp server. You will have to setup authentication and such as you say.
 
If you are using Windows XP, and you are using Outlook 2003 (and earlier versions), without any updates, your problem could be solved by updating Office. This happened to me too, but was using Gmail.
 
aadil said:
Try ticking "My Outgoing Server requires authentication" under more settings. Hopefully this will help.

I know countless people who have problems with this as well as using their own smtp servers. Vodacom need to sort this *** out.
Click to expand...

Won't you please give me more details on the 'countless' of people who cannot send mail via smtp.vodacom.co.za?

Also what exactly is this '***' that we need to sort out? Please give me the details and I'll get onto it immediately.

With only a few hundred thousand people (a much smaller number than 'countless' you'd agree) using smtp.vodacom.co.za daily we obviously need to get this sorted out asap and get everyone working.
 
Peon said:
Is vodacom also you ISP? If not use you other ISP smtp server. You will have to setup authentication and such as you say.
Click to expand...

If they support authenticated SMTP.

Before we decided to build smtp.vodacom.co.za, I did a survey to see how many ISP's actually had an authenticated service (if they all had, we would not need a relay), but very few actually did, including the big ones.

Telkom actually built one on our request and MWEB had one, but did not want to give the details out. But just about everyone else did not have one.

So, we had to provide a relay.

Best is probably to get the PC setup correct and then to use smtp.vodacom.co.za.
 
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sparticus said:
Hi ,

I cannot send email using smtp.vodacom.co.za , also tried smtp.vodamail.co.za , I can receive email and I can browse but I cannot send , please help.
Click to expand...

I have an e-mail adress with @Lantic and I'm using smtp.vodacom.co.za in outlook express, outlook 2003 and thunderbird(Firefox e-mail app) without any hassels. Fiance is using her vodamail account in outlook 2007 with smtp.vodamail.co.za and everything is working 100%. Might be just a small setting that you've overlooked, I've never had problems with both these smtp servers.
 
vodacom3g said:
Won't you please give me more details on the 'countless' of people who cannot send mail via smtp.vodacom.co.za?

Also what exactly is this '***' that we need to sort out? Please give me the details and I'll get onto it immediately.

With only a few hundred thousand people (a much smaller number than 'countless' you'd agree) using smtp.vodacom.co.za daily we obviously need to get this sorted out asap and get everyone working.
Click to expand...

Maybe you should monitor your call centre lines. You'll pick it up. Or is that too hard.

It goes like this. Someone tries to use their cellphone as a modem. Usually they battle and give up unless they've got some software that came with their phone (Nokia PC Suite). If they do not they call Vodacom Helpline. After holding for a bit, they redirect them to the data helpline (155). More holding on, eventually it get's sorted (Well done call centre tech). They're now able to access the internet. Next step is Outlook. By far, the biggest problem is now Outgoing mail. Now the swearing and frsutration starts. The average 'clueless' South African user concludes this whole procedure is k@k and a waste of time. So they give up. They could call the data helpline again but knowing the average SA user, they don't.

Personally I've seen this scenario play out with a number of people I know. People who've asked me to help them.

For years, Vodacom (and MTN) could have cashed in on data by getting people to use their phones as a gprs/edge modem as opposed to Dial Up. Instead Vodacom couldn't care. Enough money was being generated by Voice and SMS. It amazes me that up till today, most phones sold don't come with data cables. Go into a Vodacom Store (Vodacom4U or Vodashop) and ask the price of a data cable or blue tooth dongle - around R500. What a rip off since these retail at ordinary stores for R100. Another reason why many people have stuck with dial-up.

Finally, your ridiculous R2/mb out of bundle rate is another reason why many people still use stupid/ancient dial up.

On this issue Vodacom sucks. Also your attitude sucks, especially considering you're a vodacom representative on MyADSL.

So find an easy way for ordinary (clueless) people to resolve their smtp issues.
 
aadil said:
Maybe you should monitor your call centre lines. You'll pick it up. Or is that too hard.

It goes like this. Someone tries to use their cellphone as a modem. Usually they battle and give up unless they've got some software that came with their phone (Nokia PC Suite). If they do not they call Vodacom Helpline. After holding for a bit, they redirect them to the data helpline (155). More holding on, eventually it get's sorted (Well done call centre tech). They're now able to access the internet. Next step is Outlook. By far, the biggest problem is now Outgoing mail. Now the swearing and frsutration starts. The average 'clueless' South African user concludes this whole procedure is k@k and a waste of time. So they give up. They could call the data helpline again but knowing the average SA user, they don't.

Personally I've seen this scenario play out with a number of people I know. People who've asked me to help them.

For years, Vodacom (and MTN) could have cashed in on data by getting people to use their phones as a gprs/edge modem as opposed to Dial Up. Instead Vodacom couldn't care. Enough money was being generated by Voice and SMS. It amazes me that up till today, most phones sold don't come with data cables. Go into a Vodacom Store (Vodacom4U or Vodashop) and ask the price of a data cable or blue tooth dongle - around R500. What a rip off since these retail at ordinary stores for R100. Another reason why many people have stuck with dial-up.

Finally, your ridiculous R2/mb out of bundle rate is another reason why many people still use stupid/ancient dial up.

On this issue Vodacom sucks. Also your attitude sucks, especially considering you're a vodacom representative on MyADSL.

So find an easy way for ordinary (clueless) people to resolve their smtp issues.
Click to expand...

My attitude sucks because I ask you for more information on some vague, unsubstantiated claims you make? :confused:
 
I too had problems sending mail via smtp.vodacom.co.za, the worst was when it would accept the mail and then throw it away, without returning a failed delivery report.

I've since moved everything to gmail, I can use their authenticated smtp server from any network.
 
FWIW , in my experience.

The service provider that charges you for access to internet through its network should provide you with details to use a smtp server that will relay your email.

Generally if you a company and get access from a ISP and you take a /29 or /30 or larger then using one of those IP's (you as the customer are obligated to then build your own smtp server)

This would be a total disaster however if for eg MTN with their datacard offering or Vodacom with their datacard offering told you that as a end-user that you must run a smtp service on your laptop / desktop that you use to access their networks (this would allow virii to populate and spam who knows what and keep the blacklists busy and be a royal pain)

Authenticated SMTP servers work fine when you got the technical knowhow to set it up or even using IP authentication which is one most ISP's use (on Qmail its relay-domains along with a customer IP access list) and so on

If I get access to the internet using Telkom ADSL , why in tarnation should mail.mtn.co.za or smtp.vodacom.co.za relay my email that is coming from a Telkom IP network , all I would then need is one oke to go haywire and spam the planet and then I as the ISP sit with as mentioned before the admin nightmare of removing my IP ranges from the blacklists.

For Aadil - unfortunately the "clueless" ZA user seems to be happen paying for a service that at times they can't admit they know nothing about and yet suspect that they are being "screwed" when the reality is not so.

One can say Read The Farken Manual (RTFM) or try and explain it to a end-user (which most of the time is futile since the end user does not want to understand how it works but just have it functioning so that they can send their email)

When I used to be on an internet help desk many years ago , after I helped a user setup the internet component of his connection , I always used to insist on setting up the email component as well or at least tell them to write down the smtp address so that they can set it up at their own convenience.
 
Hi All,

I'm using Outlook 2007. I also had problems with smtp......
I get e-mail and can send e-mail.
See attachement. Sorry cant attach anything.
My current seetings are as follow.
1) Select. Same setting as my incomming mail server.
2) Select. Remember password.

If this does not help.
Only Select this one.onlythis setting Logon to my mail server before sending mail.


Regards
 
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Sadly, I experience the "dead" smtp issue ALL TOO FREQUENTLY using a client like Outlook, Mac Mail, Thunderbird, etc. The problem usually resolves itself within a day, but it is unacceptable. And NO - it is not a setup issue on my side. When the mail is urgent, my only option is to send it using the vodacom4me website. Free or not, when you offer a service, you need to deliver it.
 
Hi Guys. The setup is simple, if you are using a vodacom SIM card:
Username : 27(Cell Number) - replace the first zero with a 27, eg. 076 123 4567 -> 2776 123 4567
Password : The password you set on your vodamail account.
Incoming server : pop3.vodamail.co.za
Incoming port # : 110
Outgoing server : smtp.vodamail.co.za
Outgoing Port # : 25

Note: These settings only work when you have a vodacom SIM card. If you have any other connection try replacing
the SMTP settings with one of the following:

For Telkom ADSL, outgoing server is smtp.dsl.telkomsa.net or smtp.saix.net
For Telkom Analogue Dial Up, use smtp.saix.net or smtp.dsl.telkomsa.net
For 8TA (Eita), the outgoing server is smtp.saix.net
For MWEB ADSL, outgoing server is smtp.mweb.co.za or smtp.mweb.net

For Vodacom 3G, outgoing server is smtp.vodacom.co.za
For MTN 3G, the outgoing server is mail.mtn.co.za
For Cell C the outgoing server is mail.cmobile.co.za

For Iburst, outgoing server is smtp.iburst.co.za
For I.S. ADSL the outgoing server is smtp.isdsl.net
For I.S. 3G the outgoing server is smtp.isgsm.netor smtp.dial-up.net
For goggaconnect outgoing server is smtp.vodacom.co.za

For Neotel, outgoing server is smtp.neomail.co.za
For ABSA, outgoing server is smtp.absamail.co.za or mail.absa.co.za
For @lantic (ADSL,Dialup, ISDN) : smtp.lantic.net

For NetActive (ADSL,Dialup, ISDN) : smtp.netactive.co.za
For Polka (ADSL,Dialup, ISDN) : smtp.polka.co.za
For Web Africa (ADSL,Dialup, ISDN) : smtp.wa.co.za

For Cybersmart : smtpauth2.cybersmart.co.za or smtp.cybersmart.co.za
For Nokia/OVI : smtp.mail.ovi.com or smtp.mail.yahoo.com

The SMTP server of your ISP is required, not the SMTP of vodamail, alot of people make this mistake.
Hope this thread helps.
 
In Outlook 2010, try the following:
- Click File > Account Settings > Account Settings
- On the E-mail tab, double-click your account name
- After ensuring that the Outgoing Mail Server (SMTP) info is correct (should be smtp.vodacom.co.za), click the More Settings button
- On the Outgoing Server tab, tick 'My outgoing server (SMTP) requires authentication' and select 'Log on to incoming mail server before sending mail'

That should fix the problem. If not, play with the options on the Outgoing Server tab (guess until you get it right).
 
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