Vodacom keep billing after cancellation

[aggressiveGrey]

We have phoned every month since we requested cancellation, every agent we speak to assures I will not be debited again.

Yet 3 months on, no change, email to icasa went ignored.

What can I do

 

[Former member 61586]

Just reverse the debit order with your bank. Simple.

 

[ordy]

I have the same problem - I've been phoning weekly and they keep promising to fix it but instead it increases each time - was R323, then R353.60, now R629!