Vodacom - Unauthorized billing for Vodafone Live

[NetUser]

I'm experiencing this too. Vodacom continue to help themselves from business customer accounts. You will notice an entry for "Entertainment Services" in your Invoice, that you never signed-up for: that's the same VLive that you describe in here. Shame on you Vodacom.

 

[marioat1]

Now vodacom launching an on device medical assistant, wow, such an innovative network.

R2 per day subscription service, confirming vodacom is wasp

 

[zerak]

I have also picked up that I am being charged R8.70 per day for this. Has anyone been successful in getting refunded? they also cant tell me how it was activated.... Criminals!

 

[Marcell1992]

Picked up last week that I was subscribed to an App called "Hooked" for R10 per day since July. Good to hear people got refunds last year, f'en Vodascum.

I would've cancelled this rubbish long ago if I got push notifications, sms's, emails, ANYTHING, but they make sure to keep their scummy dealings secret.

 

[Stygian]

This just happened to me. I used the Vodacom app to buy data, then I received an SMS saying I am now subscribed to 'Hooked' for R10 a day. I contacted customer support and they disabled all 3rd party services on my account and gave me back my R10. I feel violated and don't trust Vodacom anymore. How much money has been taken stolen from people this way? ****ing snakes.