Vodacom users hold the phone

[rpm]

http://www.mybroadband.co.za/nephp/?m=show&id=2859

 

[Tarzan]

Mark Taylor, the MD of cellular airtime supplier Nashua Mobile, said he was surprised that his call centre had not been inundated with complaints about the network failure.

We are just becoming another African country - we are getting used to bad service.

 

[The_Unbeliever]

We are just becoming another African country - we are getting used to bad service.

It's really pathetic... we, as consumers, don't care anymore.


Oh, how the **** was we to phone in from a Vodacom cellphone to the helldesk to complain about the network being down?

 

[kaspaas]

It's really pathetic... we, as consumers, don't care anymore.

Nope - we as consumers are alking with our money... waiting for number porting. I've lost a substantial amount in credibility and image because I could not sort out a problem on Friday afternoon... I looked like a fool - my client was using MTN!

 

[Sneeky]

Mark Taylor, the MD of cellular airtime supplier Nashua Mobile, said he was surprised that his call centre had not been inundated with complaints about the network failure.

Perhaps most of these subscribers are on pre-paid and cannot afford to make a call so didnt even realise that there was a problem.
Calls from landlines to pre-paid phones is what feeds the machine I would wager.

 

[stoke]

/methinks TU has worked it out ... pity Mark was not as awake.

 

[Tarzan]

Perhaps most of these subscribers are on pre-paid and cannot afford to make a call so didnt even realise that there was a problem.
Calls from landlines to pre-paid phones is what feeds the machine I would wager.

I did not know Nashua was selling prepaid contracts now

 

[Sneeky]

Didnt know they did not sell PP. My bad
Still rings true for the rest of the network though.

 

[Peter7]

Mark Taylor, the MD of cellular airtime supplier Nashua Mobile, said he was surprised that his call centre had not been inundated with complaints about the network failure.

The sad part is most cell phone users are prepaid. They don't buy the phone to make calls just receive them - most of the time they will be SMS'ng. If it goes down...oh well....