Vox Gaming Essentials - QoS

Lashie130

Lashie130

Well-Known Member
Joined
Aug 25, 2015
Messages
145
Reaction score
43
Location
Greenstone
So I’ve recently (FINALLY) made the move from Vodacom to Vox As my ISP. Openserve as the Fibre infrastructure.

I’ve requested for Vox Gaming Essentials (Quality of Service) which is apparently Low Latency Ping to European severs. What I wanted to find out is if anyone has signed up for this and has hands on experience.

Is it really worth the R20 more per month or am I just being forward. My transfer to Vox will only be live from 1 December 2021 hence I do have time to remove the request and simply pay for my line.

Also I will be using my own router (Linksys WRT ACM3200) and the Mikrotik they provide as an Access Point. Will this make a difference? Do I need to use their router in order for the Service to be running at an optimal level.

Side note we have Vodacom infrastructure and Openserve has recently installed over and above their infrastructure so the Fibre still needs to pulled to the home. Vox says it will take up to 2 weeks for full installation.

Any input is appreciated. Thanks
 
Lashie130 said:
So I’ve recently (FINALLY) made the move from Vodacom to Vox As my ISP. Openserve as the Fibre infrastructure.

I’ve requested for Vox Gaming Essentials (Quality of Service) which is apparently Low Latency Ping to European severs. What I wanted to find out is if anyone has signed up for this and has hands on experience.

Is it really worth the R20 more per month or am I just being forward. My transfer to Vox will only be live from 1 December 2021 hence I do have time to remove the request and simply pay for my line.

Also I will be using my own router (Linksys WRT ACM3200) and the Mikrotik they provide as an Access Point. Will this make a difference? Do I need to use their router in order for the Service to be running at an optimal level.

Side note we have Vodacom infrastructure and Openserve has recently installed over and above their infrastructure so the Fibre still needs to pulled to the home. Vox says it will take up to 2 weeks for full installation.

Any input is appreciated. Thanks
Click to expand...
"

Gaming Essentials - QoS​



Play your best game with Vox! With Vox FTTH (Fibre to the Home) and the Vox-developed Gaming QoS (Quality of Service)* you can enjoy a gaming-optimised experience on your last mile.

We all know that a split second can mean the difference between winning and losing when competing online. Lag spikes and jitter are the bane of a gamer’s existence and cause major frustration for gamers of all levels. Vox FTTH gamers used to experience the same frustration, but not anymore.

With Vox Gaming QoS you will:

• Eliminate latency spikes
• Minimise jitter
• Be unaffected by other household Internet traffic.

Now it’s possible to experience smooth gaming, with lower pings and less lag, while the rest of your home can ‘Netflix and chill.’

*This offering is only available to Vox FTTH customers and requires a Vox-supplied MikroTik router to be enabled.

*T&Cs apply"

They just going to enable QoS (quality of service rules on the router which will prioritise gaming protocols), on a standard router this is very simple to setup (i have no MiktoTik experience so can't comment there).

I personally have had a 20/2 line, 50/5 and 50/50 and not once have needed to use a QoS to have smooth gaming, people have been streaming Netflix/Showmax/Youtube on the highest quality, downloading and not once have i had issues so i would say you being charged for something not needed (this is with a basic TPLink Archer C5 supplied by my ISP). I would say save your R20 the only time in my experience on fibre that your gaming experience is bad is when someone is destroying the line with torrents.

Just remember Vox lock their router unless you sign some documents so using it as an access point is probably not going to work.
 
They probably mark your gaming traffic on the router to be prioritized, but it still needs to go over the Openserve network so if they have congestion, the QOS won't do anything. QoS will only really matter once the traffic hits their ENNI with Openserve.

This also means that if you use your own router, they will not be able to do QOS for you, unless they only apply it after the ENNI side.

Personally, I would just get it without and see how your gaming goes.
 
This is absolute BS, it's a one time QoS they apply on the Mikrotik from their side and then charge people monthly for it.

If it was a one time thing sure but this just feels scummy.
 
Last edited:

Reading the T&Cs.
Like other members mention: it is only a QoS setting that is applied on your router.
"The benefit will be most apparent when the available bandwidth becomes saturated by other devices that are excluded from the Gaming QoS configuration on your network."

"The Gaming QoS configuration does not in any way guarantee your bandwidth at any moment in time, it only ensures that the handling of your gaming traffic by your Vox-supplied and managed Mikrotik router is optimised and shielded from other non-UDP internet traffic flowing across your Vox FTTH circuit"

It doesn't even sound like it optimises gaming specifically, just non-UDP traffic.

Considering they charge every month for it, for something you should be able to easily change by yourself, that is very scummy. I'd personally show them a little birdie.
 
Well I guess that answers that question. I was simply being forward. Thanks for the input peoples appreciate it.

I currently have port-forwarding set up on my router and it works like a dream. Not sure what I was expecting from this QoS But it will be cancelled before my line goes live.
 
Lashie130 said:
Well I guess that answers that question. I was simply being forward. Thanks for the input peoples appreciate it.

I currently have port-forwarding set up on my router and it works like a dream. Not sure what I was expecting from this QoS But it will be cancelled before my line goes live.
Click to expand...
I heard about it before too and also would've expected more.
Maybe it can help when you have people downloading and hogging the line..
It's just a bit sad they lock being able to change it manually on your own router behind a monthly pay wall.
 
space_leaf said:
I heard about it before too and also would've expected more.
Maybe it can help when you have people downloading and hogging the line..
It's just a bit sad they lock being able to change it manually on your own router behind a monthly pay wall.
Click to expand...
You can request access to the Mikrotik and then you can do whatever the hell you want like update your firmware and setup your own CAKE QoS.

Which I'd be willing to bet is all this gaming QoS is.
 
Imagine being charged for something that's no concern with other ISP's.
Had buffering/latency issues with Vox for over a year by the way, Cool Ideas ftw.
 
Last edited:
zoozi said:
Imagine being charged for something that's no concern with other ISP's.
Had buffering/latency issues with Vox for over a year by the way, Cool Ideas ftw.
Click to expand...
Oh man that isn’t something I want to hear after just signing up with them. :crying: Hoping the service has gotten better.
 
Lashie130 said:
Oh man that isn’t something I want to hear after just signing up with them. :crying: Hoping the service has gotten better.
Click to expand...
I'm sure most don't have issues. However after countless emails, phone calls with front line guys "have you tried restarting the router?" "no ****er, I have a pinged trace route showing [high ping or loss] right there", blame game on the FNO and nonsense excuses even from senior engineers, I switched ISP and the problems vanished. No more packet loss, low reliable international pings, no buffering streams.
 
Soul Assassin said:
You can request access to the Mikrotik and then you can do whatever the hell you want like update your firmware and setup your own CAKE QoS.

Which I'd be willing to bet is all this gaming QoS is.
Click to expand...
I have requested access. They will make me sign an indemnity so I can set up the Mikrotik as a access point.

Any chance there is a a link on how to set this CAKE QoS on my Linksys?
 
Lashie130 said:
I have requested access. They will make me sign an indemnity so I can set up the Mikrotik as a access point.

Any chance there is a a link on how to set this CAKE QoS on my Linksys?
Click to expand...
You would probably need to flash Tomato on the Linksys but unless you have someone uploading at line speed constantly as you're gaming I'm sure you're not going to have any issues.

I don't have any sort of QoS set up and I have streams open, download games and updates in the background and my ping never spikes.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter