Vuma Reach Phoenix Thread

[AfriNatic]

Is anyone giving Telkom Easy Connect Fibre a try now that Openserve Fibre is available? R299pm for 20mbps is much cheaper than Vuma.
https://www.telkom.co.za/personal/h...eed=30+Mbps&planPeriod=PM+X+12&variationId=37

@Afrigirl Will Afrihost look at something offering similar?

We have Openserve Web Connect.

Openserve Web Connect Fibre - Afrihost

Get connected with blazing-fast Fibre with Openserve Web Connect Fibre and Afrihost.

www.afrihost.com

We tried the Openserve prepaid option but it was quite a difficult thing to manage manually so for now we are not offering it.

 

[AfriNatic]

Can anyone confirm if the ONT from Afrihost has gigabit ethernet. Interwebs says 1 gigabit but tried all and their reporting 100Mbit. @Afrigirl do you perhaps know?

The Huawei ONT supplied by Vumatel for Vuma Reach services has a 1Gbps port on LAN1. LAN2 to 4 is only a 100Mbps port.

 

[Da-G-Man]

Is anyone giving Telkom Easy Connect Fibre a try now that Openserve Fibre is available? R299pm for 20mbps is much cheaper than Vuma.
https://www.telkom.co.za/personal/h...eed=30+Mbps&planPeriod=PM+X+12&variationId=37

@Afrigirl Will Afrihost look at something offering similar?

Still no coverage my side yet. Also this is telkom and you get locked into 12 month contract else you paying a lot more monthly I think?

 

[Da-G-Man]

@Fox1 maybe check their TCs as they seem to refer to throttling during peak evening periods which is never a good thing imo.

 

[AfriNatic]

Vuma Aex team have made changes to the radius attributes for Afrihost Vuma Reach clients to allocate only Afrihost DNS. Previously Vumatel had added 1.1.1.1 and 8.8.8.8 to sessions which caused traffic to popular streaming sites served by Akamai like Disney+, DSTV, AppleTV, Epic Games store, Valve, EA Games amongst others to bypass our local caches.

The changes will steer traffic to a cache we host close to you to improve streaming and download speeds. We opted not to disconnect clients so the next time you reboot your ONT these changes will be applied.

 

[Spontaneous spinach]

Red blinking light

 

[Afrigirl]

Red blinking light

Hi.
No network incident for Phoenix, drop me a Pm and we will log a fault.

 

[Scuderia1]

red light also blinking at my place in phoenix

 

[Spontaneous spinach]

red light also blinking at my place in phoenix

Good so it's just not me

 

[Afrigirl]

Event ID:
NWI-18313
Current Status:
Suspected outage identified. Awaiting confirmation

 

[Scuderia1]

seems to be working now

 

[Spontaneous spinach]

I fixed it

 

[Spontaneous spinach]

Event ID:
NWI-18313
Current Status:
Suspected outage identified. Awaiting confirmation

Back to normal, thanks for the help!

 

[Spontaneous spinach]

It broke again

 

[Afrigirl]

We are putting a notice on our network status page while Vuma investigates.

It broke again

 

[Scuderia1]

off again

 

[Afrigirl]

off again

Vuma Techs are onsite, localising the fault.

 

[ragnarrok]

Has anyone had any trouble linking a new card to Payfast to continue their Vuma Reach payments? My old CC expired, so I added a new one but the Payfast dashboard doesn't let me link it to to the Vuma Reach subscription.

@Afrigirl and @AfriNatic Do you happen to know any workarounds for this?

 

[Afrigirl]

Has anyone had any trouble linking a new card to Payfast to continue their Vuma Reach payments? My old CC expired, so I added a new one but the Payfast dashboard doesn't let me link it to to the Vuma Reach subscription.

@Afrigirl and @AfriNatic Do you happen to know any workarounds for this?

Please follow the step below to update card details on payfast and let me know once done I will request for the debit order to be processed again.

Log into your PayFast account
PayFast - Send and receive money securely and easily - Payments processing for South Africa
My PayFast Dashboard
my.payfast.co.za my.payfast.co.za
Navigate to the Transactions tab and click on "Subscriptions" or "Ad-Hoc Agreements"
Under the appropriate tab, find the subscription that you want to edit the card on Under "Actions" click on the "card" icon to edit the card Select the card you would like to change the subscription to, or if you want to add a new card click on the "New Card" option.
If you add a new card you will then need to repeat steps 2-4.

*NB Please note that when you change the card linked to the subscription you will be redirected to the 3D secure page to verify your card with an amount of R 0

 

[ragnarrok]

Please follow the step below to update card details on payfast and let me know once done I will request for the debit order to be processed again.

Log into your PayFast account
PayFast - Send and receive money securely and easily - Payments processing for South Africa
My PayFast Dashboard
my.payfast.co.za my.payfast.co.za
Navigate to the Transactions tab and click on "Subscriptions" or "Ad-Hoc Agreements"
Under the appropriate tab, find the subscription that you want to edit the card on Under "Actions" click on the "card" icon to edit the card Select the card you would like to change the subscription to, or if you want to add a new card click on the "New Card" option.
If you add a new card you will then need to repeat steps 2-4.

*NB Please note that when you change the card linked to the subscription you will be redirected to the 3D secure page to verify your card with an amount of R 0

The button to edit the card is no longer there so I can't edit any subscriptions. Mine nust says "upstream error" on the card when I navigate to Card Agreements, and no subscriptions are available under subscriptions.