Vuma Reach Phoenix Thread

[Spontaneous spinach]

It's been extremely rough sailing these few months, anyone else experiencing poor performance?

 

[Spontaneous spinach]

Hey I got that afrihost tplink router @Afrigirl

can I have tips on Best setting? before i step up everything

 

[Spontaneous spinach]

Like what the hell is TWT , Google reckon tiger wheel and tyre

 

[ADrunkTeddyBear]

Lots of disconnects from last week to today. With today being the worst. Any issues picked up on your side @Afrigirl

 

[Afrigirl]

Hey I got that afrihost tplink router @Afrigirl

can I have tips on Best setting? before i step up everything

For a VR service, it's best to set up the router as an extender.

 

[Afrigirl]

Lots of disconnects from last week to today. With today being the worst. Any issues picked up on your side @Afrigirl

View attachment 1855574

Nothing area-specific, please drop me a DM. We will treat asan individual fault

 

[ADrunkTeddyBear]

Anybody else having intermittent issues tonight?



This is only showing the last 10 minutes as well.

 

[ADrunkTeddyBear]

@Afrigirl Any issues on Vumatels or you end. The disconnects are still happening

 

[Afrigirl]

KwaZulu-Natal
Medium Impact • Vumatel Reach Outage | KwaZulu-Natal
10:49 • 11 Nov 2025

Vumatel has informed us of a network outage affecting KwaZulu-Natal, affected clients will experience limited to no connectivity. Vumatel engineers are working on resolving this issue as soon as possible. We sincerely apologise for any inconvenience caused.

 

[Afrigirl]

KwaZulu-Natal
Medium Impact • Vumatel Reach Outage | KwaZulu-Natal
10:49 • 11 Nov 2025

Vumatel has informed us of a network outage affecting KwaZulu-Natal, affected clients will experience limited to no connectivity. Vumatel engineers are working on resolving this issue as soon as possible. We sincerely apologise for any inconvenience caused.

 

[ADrunkTeddyBear]

Any updates on this? Its really frustrating to not be able to make payments online because the internet drops every 60s

 

[Afrigirl]

Any updates on this? Its really frustrating to not be able to make payments online because the internet drops every 60s View attachment 1862500

Hi.
I have logged a ticket with Vuma.
The outage is closed.

 

[ADrunkTeddyBear]

Hi.
I have logged a ticket with Vuma.
The outage is closed.

Hi. This looks like a Afrihost issue. When using a VPN. The disconnects stop completely.

Using a VPN on my phone and I haven’t gone offline since last night.

Meanwhile my laptop which isn’t using the VPN is constantly getting disconnected

 

[Afrigirl]

Hi. This looks like a Afrihost issue. When using a VPN. The disconnects stop completely.

Using a VPN on my phone and I haven’t gone offline since last night.

Meanwhile my laptop which isn’t using the VPN is constantly getting disconnected

Checking if the NAT box not congested.

 

[ADrunkTeddyBear]

Checking if the NAT box not congested.

How would I do this?

 

[FoxOne]

@Afrigirl What's happening with the speeds in Phoenix recently?

This is the speeds I have been getting since 7pm last night, this looks like shaping.



I have done the mandatory restarts but the speeds are still down.

 

[Afrigirl]

Outage:
Joint is in poor condition due to rusted clamps that loosened, causing cables to twist. A cutover is required. Several fibres are broken, and others are showing high loss affecting the entire Zone 4 and Zone 6


Technicians are busy auditing the joint
Monday, Nov 17, 2025, 16:11

 

[FoxOne]

Outage:
Joint is in poor condition due to rusted clamps that loosened, causing cables to twist. A cutover is required. Several fibres are broken, and others are showing high loss affecting the entire Zone 4 and Zone 6


Technicians are busy auditing the joint
Monday, Nov 17, 2025, 16:11

Has this been rectified?

 

[Afrigirl]

Has this been rectified?

Yes, it has been resolved.

 

[ADrunkTeddyBear]

Anyone else disconnected? LOS light blinking