Vumatel Foul play

[GhostZA]

Hi,

Anyone else notice how your existing ADSL Line became horrible **** after the Vumatel box was fitted?
4MB syncing 1100 down and 56 up.

Another story of greed, corruption and consumers being anally pleasured.

Best regards
Ghost

 

[Pho3nix]

??

 

[EricsON]

No. No such issue experienced my side.

 

[Orbiter]

WTF? You can't just make accusations like that!

 

[Sinbad]

Lol

 

[Segg]

Hmmmm, my neighbors reported this to me roughly after Vumatel completed work in my area, but I'm almost certain that the cause is lightning damage to the copper pairs, as this affected my copper line around the time Fibre was installed

 

[Nicholas Marzio]

I'm pretty sure Telkom doesn't need a fibre provider to come along and make things slow :crylaugh:

 

[Hein69]

Very weird since the two has got nothing to do with each other. ADSL goes its own way, so does fibre.

 

[SauRoNZA]

Erm...Vumatel has NOTHING to do with Telkom.

So that is near impossible.

 

[Segg]

I think OP is referring to infrastructure damage - where I live the copper runs alongside the Fibre in the same conduits, some lines were damaged, but the slow speeds were eventually traced down to lightning damaging the lines....

However Telkom managed to snap my Fibre lead when repairing a neighbors copper, took Vumatel less than 24 hours to dispatch a repair team, and the repair took 30 minutes

 

[pinball wizard]

I don't work for vuma, but in their defence, when civil weirdo is done, other services get affected. If you ever have the chance, you should look inside some of the manholes that house telkom joints and infrastructure, and you will see is no surprise that a rat farting nearby ruins your adsl. When guys are actually digging in the immediate area, things get shaken and stirred.

 

[pinball wizard]

Erm...Vumatel has NOTHING to do with Telkom.

So that is near impossible.

No, not exactly, the aging copper infrastructure in the ground does get affected by the man with the pick trenching nearby.

 

[Slootvreter]

Hi,

Anyone else notice how your existing ADSL Line became horrible **** after the Vumatel box was fitted?
4MB syncing 1100 down and 56 up.

Another story of greed, corruption and consumers being anally pleasured.

Best regards
Ghost

Please explain to us how greed and corruption fits the bill here?

Best regards
Slootvreter

 

[Slootvreter]

No, not exactly, the aging copper infrastructure in the ground does get affected by the man with the pick trenching nearby.

So not intentionally, and they would not be aware of it if nobody informs them.

 

[pinball wizard]

So not intentionally, and they would not be aware of it if nobody informs them.

Pretty much, and even if they/their contractor is aware that they have damaged telkom infrastructure, all they can do is log a call and wait for telkom to repair it.

 

[fishfly]

The question is: now you have Fibre WTF are you still using ADSL rip off service????

 

[aleksandar]

Erm...Vumatel has NOTHING to do with Telkom.

So that is near impossible.

Well tell that to my line, while trenching they cut pipe and cable inside.
Now I had issue with telkom for a few weeks so when I went to check it out their workers pleaded ignorance.
After asking guy to check broken pipe he stuck his finger and said that there is no wire and it is irrigation.

Reported issue to telkom they showed up 5 days later and guess what,
it was line and I checked pipe and there was cable inside.

Turns out few of the houses in our street had same problem.
Lines were cut and they just kept it quiet.

 

[DMNknight]

I'm pretty sure Telkom doesn't need a fibre provider to come along and make things slow :crylaugh:

+100 to this. Telkom don't need anyone but themselves to f**k things up.

Case in point:
1) User gets line accidentally cut by vumatel. Telkom arrive 5 days later to fix it.
2) User gets fibre accidentally snapped by Telkom, Vumatel fix it within 24 hours

One would think with all the ADSL subscriptions dying, there would be more manpower available to fix it... :crylaugh:

 

[Valerion]

Well tell that to my line, while trenching they cut pipe and cable inside.
Now I had issue with telkom for a few weeks so when I went to check it out their workers pleaded ignorance.
After asking guy to check broken pipe he stuck his finger and said that there is no wire and it is irrigation.

Reported issue to telkom they showed up 5 days later and guess what,
it was line and I checked pipe and there was cable inside.

Turns out few of the houses in our street had same problem.
Lines were cut and they just kept it quiet.

Also, bear in mind that the maps at the city council offices are frequently not correct as to where the cables are actually installed. Or, for that matter, their own power and water and sewerage pipes. So if the fibre provider gets a map that shows a clean road, and they start cutting instead of manually digging, to save costs, they may damage incorrectly placed cables. This is, for example, a problem for a friend of mine who found out that he has a water pipe under his company's foundation, instead of along the road as the maps indicate. So lets hope it never gets damaged, because the council will take time finding it.

 

[Slootvreter]

Also, bear in mind that the maps at the city council offices are frequently not correct as to where the cables are actually installed. Or, for that matter, their own power and water and sewerage pipes. So if the fibre provider gets a map that shows a clean road, and they start cutting instead of manually digging, to save costs, they may damage incorrectly placed cables. This is, for example, a problem for a friend of mine who found out that he has a water pipe under his company's foundation, instead of along the road as the maps indicate. So lets hope it never gets damaged, because the council will take time finding it.

This scenario often plays out differently, for example MTN (or Cell C, can't remember) cutting a water mains, and when the City came out, turns out MTN was taking shortcuts