Vumatel install

[DERoestorf]

Ah, sorry - I see you are the OP.

What has your experience with Vuma been like? Pre and Post install, if you don't mind me asking.

Lets see, the day before my install, VUMA sent a technician to test my wallbox, to ensure the fibre is working.
They arrived 30minutes late for my install, but was very friendly and professional.
They stayed until my fibre was activated, and working, and only left after that was done.

The timelines they have was not very accurate, due to various issues, some in their control, others not in their control. My phase the live date was initially set to be in December 2015, it did however only happen in March 2016.
Reasons for the delays:
In phase 1 - 4, people started to complain a lot about the trenching, and the reinstatement not happening immediately. All these complaints led to VUMA slowing down the digging process, so that reinstatement happens sooner after the trenching was done.
There was a problem with the VDN locations, with the owners of the premises deciding to not want to sign the proposals, that was agreed to in principle, and a lot of to and through.
Wayleaves for certain road cuts would not be approved by JRA, even though there was no problem with the submission, but more just JRA taking their time.
Power was hit in Blairgowrie, which brought all trenching to a halt for over a month.
December holiday mandatory shut down of work.


They generally communicate very well.

 

[FLHEM]

Ah, sorry - I see you are the OP.

What has your experience with Vuma been like? Pre and Post install, if you don't mind me asking.

Well. I actually think I was a lucky customer, because they actually showed up an hour earlier. They immediately started to figure out how to get the fibre into the house, which was quite an easy situation.
They then started installing PVC pipe, and running fibre through. They did chip a piece of a stone off, but luckily it is not noticeable. Interesting enough, the fibre was actually a pre-spliced 30m cable, which did save time. The extra slack is just laying in the roof. They then connected it, tested it, we signed some papers, and they were off. Took about 2 hours to complete.

 

[FLHEM]

Lets see, the day before my install, VUMA sent a technician to test my wallbox, to ensure the fibre is working.
They arrived 30minutes late for my install, but was very friendly and professional.
They stayed until my fibre was activated, and working, and only left after that was done.

Is your fibre online? Speedtest also?

 

[DERoestorf]

Is your fibre online? Speedtest also?

PC Speedtest as Fibre came online. I must say, my phone was busy doing its own backup to cloud at the time. Oh, and the picture was purely for whatsapp purposes. LOL


PS4 Speedtest

 

[XperiAnce]

Curious about how the Vumatel IP address system works.

From what I've read, any device you plug into the CPE gets its own IP address via Vumatel DHCP.
Are the IP addresses private (RFC1918 aka 192.168.x.x) and NAT'ed on their side, or do you get a public IP address per device?

Can you plug a router into the CPE to connect a million (in theory) devices internally but only take up 1x DHCP IP Address from Vumatel.

 

[FLHEM]

Curious about how the Vumatel IP address system works.

From what I've read, any device you plug into the CPE gets its own IP address via Vumatel DHCP.
Are the IP addresses private (RFC1918 aka 192.168.x.x) and NAT'ed on their side, or do you get a public IP address per device?

Can you plug a router into the CPE to connect a million (in theory) devices internally but only take up 1x DHCP IP Address from Vumatel.

Well, Vumatel provides you with one external IP, which you can use only on one device eg. ps, pc, or router. Most people (99%) connects a router, which is in charge of providing all your LAN devices with internal private IPs.

 

[Snotface]

Well, Vumatel provides you with one external IP, which you can use only on one device eg. ps, pc, or router. Most people (99%) connects a router, which is in charge of providing all your LAN devices with internal private IPs.

I didn't have a router when i first signed up, so i just plugged my laptop in. Sign up with Cool Ideas was simple and within 15 minutes i was up and running.
The only problem i did have was after I got my router (my old Netgear WPN824), the wizard kept prompting for a username and password. Fired off an email to Cool Ideas' support. They reset my IP and it picked up my router normally when i plugged it in again. Quick and efficient.

 

[FLHEM]

I didn't have a router when i first signed up, so i just plugged my laptop in. Sign up with Cool Ideas was simple and within 15 minutes i was up and running.
The only problem i did have was after I got my router (my old Netgear WPN824), the wizard kept prompting for a username and password. Fired off an email to Cool Ideas' support. They reset my IP and it picked up my router normally when i plugged it in again. Quick and efficient.

Yep. Same thing on my side. Simple fast fix though.